Art and Wellness Enterprises · 1 day ago
AI Program Manager
Bentonville, AR
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expArt and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton. The AI Program Manager is responsible for leading the responsible and effective use of artificial intelligence across the AWE ecosystem, designing and implementing AI enablement initiatives, and ensuring AI tools are deployed responsibly and effectively within the organization.
Executive Office
Responsibilities
Design and deliver engaging training, workshops, and digital learning resources to raise AI literacy for employees at all levels
Develop and maintain accessible documentation, playbooks, and guides for approved AI tools, workflows, and best practices
Foster a culture of experimentation, responsible use, and continuous learning related to AI across the organization
Launch and manage internal programs to enable AI champions and advocates across teams and entities
Lead change management activities to support effective AI adoption, working closely with cross-functional partners and department leaders
Partner with business units to assess and map current workflows, identify inefficiencies, and prioritize high-impact opportunities for AI-enabled improvement
Translate business needs into clear use cases, value and ROI assessments, and implementation roadmaps
Gather stakeholder feedback, adoption insights, and success stories to continuously refine enablement and adoption strategies
Guide teams through AI pilot projects, including scoping, implementation, evaluation, and scaling
Builds, deploys, and manages autonomous AI systems that use large language models (LLMs) to perform complex, multi-step tasks without constant human intervention
Provide hands-on support, troubleshooting, adoption support, and change management for AI initiatives
Champion ethical, compliant, and secure use of AI in collaboration with Information Technology Security, Legal, and other governance partners
Support the implementation of appropriate guardrails, monitoring practices, and access controls for AI tools and solutions
Promote equitable and inclusive AI practices, identifying and mitigating potential risks related to bias, privacy, and misuse
Document outcomes, lessons learned, and best practices to inform future initiatives and continuous improvement
Track usage metrics, user feedback, and business impact of deployed AI solutions
Use insights and data to iterate on and optimize AI adoption strategies and program effectiveness over time
Other duties as assigned
Qualification
Required
Bachelor's degree in business, information systems, organizational development, technology management, or a related field; Master's degree preferred
8–10+ years of experience in digital transformation, technology enablement, or enterprise program management, with hands-on responsibility for leading and delivering organization-wide initiatives within complex organizational environments
5+ years of progressive project and program leadership experience leading change initiatives, adoption programs, or emerging technology programs across multi-entity or matrixed organizations. Prior experience in complex environments, such as healthcare, higher education, museum/cultural institutions, nonprofits, or multi-entity ecosystems is strongly preferred
Demonstrated hands-on experience using and supporting AI tools, automation platforms, or digital adoption programs in an organizational setting
Applied experience working with programming languages such as Python or JavaScript in support of AI-enabled tools, workflows, or automation initiatives, including familiarity with AI orchestration or framework tools (e.g., LangChain, AutoGen, LlamaIndex)
Working knowledge of artificial intelligence and machine learning concepts, including large language models (LLMs), prompt design, data processing considerations, and core machine learning principles
Familiarity with system integration concepts, including building APIs, backend systems, and managing databases (SQL/NoSQL), as they relate to implementing and supporting AI-enabled solutions
Proven experience owning and scaling enterprise programs that drive adoption of emerging technologies across diverse stakeholder groups
Demonstrated expertise in change management and adoption strategy, preferably within complex, multi-entity or matrixed organizations
Demonstrated ability to translate complex, rapidly evolving technologies (including AI and automation) into practical, user-centered, and measurable business solutions
Experience developing enterprise frameworks, playbooks, standards, and governance models to support sustainable technology adoption
Strong analytical and strategic thinking skills, with the ability to evaluate risk, value, and impact and to make sound recommendations
Proven ability to manage multiple initiatives, prioritize effectively, and drive programs to completion, while maintaining attention to detail and execution quality
Strong analytical and problem-solving skills, with a focus on measurable outcomes and continuous improvement
Highly proficient in Microsoft Office suite and virtual meeting platforms
Excellent interpersonal and communication skills (written, verbal, and presentation), with the ability to collaborate across business functions and organization levels and convey complex concepts to non-technical audiences
Experience working effectively with individuals from diverse backgrounds and perspectives and engaging cross-functional stakeholders to support complex initiatives
Ability to work both independently and collaboratively within a multidisciplinary team
High level of professional integrity and the ability to handle sensitive issues and situations with discretion
Ability to thrive in a fast-paced, innovative environment where change is constant
Company
Art and Wellness Enterprises
Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Richard "Rick" Hosley
Executive Vice President, Chief Legal Officer, and Corporate Secretary
Paige Francis
Chief Information Officer
Company data provided by crunchbase