Gallagher · 1 week ago
Account Manager, Personal Lines
Lowell, MA
Full-time
Onsite
New Grad, Entry, Mid Level
$49K/yr - $74K/yr
0+ years expGallagher is a leading insurance brokerage that provides innovative risk management solutions. The Personal Lines Account Manager will work closely with Account Executives to deliver high-quality service to clients, manage accounts, and contribute to client retention and satisfaction.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
Accountable for delivering high quality and efficient service to both internal and external clients by assisting with the overall workflow processes and providing routine client support
Contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement
Adhering to efficiency/productivity and process standards such as data and documents requirements, timelines, tool usage, etc
Support clients in creating correspondence to carriers and clients, including transmission of final audits, policy binders, renewals, and other written communications, as well as provide administrative support when needed
Help to manage accounts by entering client information into agency management system, auditing client data, processing change requests, preparing notices of cancellations & reinstatements, and various other administrative tasks
Secures documentation needed to be retained by the agency including signed applications, replacement cost estimates, rejection of coverage and confirmation of orders
Leverages technical knowledge to ensure carrier quotes are received in a timely fashion; Reviews quotes for gaps and assists with inquiries from the carrier
Attend training and seek self-directed learning to continue education in industry and technical knowledge
Actively engage in learning by studying insurance industry trends and seeking out self-directed learning to increase insurance knowledge
Maintain carrier updates and bulletins
Maintains files with proper records according to company procedures. Follows company procedures to achieve positive audit results
Other duties as assigned
Qualification
Required
Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience
Producer's License
Proficiency in Microsoft Office
Appropriate licensing as required
Preferred
Previous insurance knowledge and experience managing client relationships
Solid financial acumen
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
Life Insurance International
2026-01-07
2025-12-04
2025-11-19
Company data provided by crunchbase