Manager, IT Application Support jobs in United States
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Medpace ยท 10 hours ago

Manager, IT Application Support

positionCincinnati, OH
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date3+ years exp

Medpace is a full-service clinical contract research organization (CRO) providing clinical development services to the biotechnology, pharmaceutical, and medical device industries. They are seeking a Manager for Application Support to oversee application support services, manage staff, and ensure efficient operations within the IT Infrastructure team.

BiotechnologyPharmaceutical
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H1B Sponsor Likelynote

Responsibilities

Management of application support services. Support services include management of user accounts, identification and resolution of application end user problems, liaison between end user and IT for enhancement, development of user tools, training and continuing education for applications
Manage/train staff designated for application support services
Build and provide report metrics to management team to evaluate overall team efficiency
Provide application overview/demonstrations
Demonstrate strong leadership and communication skills; and
Demonstrate analytical and decision-making skills

Qualification

Application support managementITIL processesAnalytical skillsLeadershipTraining staffUser account managementCommunication skills

Required

Bachelor's degree in Information Systems or a related field
At least 3-5 years in a management role
Demonstrated competency in managing application support functions
Basic knowledge of ITIL processes

Benefits

Flexible work environment
Competitive PTO packages, starting at 20+ days
Competitive compensation and benefits package
Company-sponsored employee appreciation events
Employee health and wellness initiatives
Community involvement with local nonprofit organizations
Discounts on local sports games, fitness gyms and attractions
Modern, ecofriendly campus with an on-site fitness center
Structured career paths with opportunities for professional growth
Discounted tuition for UC online programs

Company

Medpace

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Medpace, Inc., a clinical research organization, provides clinical development services for pharmaceutical and biotechnology
dateFounded in 1992
location
Cincinnati, Ohio, USA
people-size5001-10000 employees
web-link
http://www.medpace.com

H1B Sponsorship

Medpace has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (21)
2023 (19)
2022 (22)
2021 (22)
2020 (16)

Funding

Current Stage
Public Company
Total Funding
unknown
2016-08-10IPO
2014-02-24Acquired

Leadership Team

J
Jesse Geige
President
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Recent News

MarketScreener
Medpace: From Q3 25 success to future horizons
2025-11-19
thefly.com
Medpace price target raised by $119 at Truist, here's why
2025-10-27
Benzinga.com
Medpace Analysts Increase Their Forecasts After Upbeat Q3 Earnings
2025-10-25
Company data provided by crunchbase