Bank Call Center Representative jobs in United States
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Waukesha State Bank ยท 1 month ago

Bank Call Center Representative

Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, committed to serving the community with a personalized approach to banking. They are seeking a Bank Call Center Representative to assist customers with deposit and loan questions, debit card issues, online banking support, and fraud/dispute concerns while delivering exceptional customer service.

BankingFinancial ServicesInsurance

Responsibilities

Assist with deposit and loan questions, debit card issues, online banking support, and fraud/dispute concerns
Deliver exceptional customer service

Qualification

Banking customer serviceMicrosoft WordMicrosoft ExcelProblem-solving skillsAttention to detailRetail banking experienceCall center experienceFriendly serviceTeamworkIntegrity

Required

1+ year of banking customer service experience
Strong phone and problem-solving skills
Attention to detail and a commitment to friendly, professional service
Comfort with Microsoft Word, Excel, and learning new systems

Preferred

Retail banking or call center experience

Company

Waukesha State Bank

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Waukesha State Bank is one of the largest locally owned, independent banks in Wisconsin

Funding

Current Stage
Growth Stage

Leadership Team

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Ann Pascavis
Chief Financial Officer
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Tina Neis
Senior Vice President - Chief Credit Officer
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Recent News

Company data provided by crunchbase