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Akima · 19 hours ago

Enterprise Infrastructure Services SME

South Burlington, VT

Full-time

Onsite

Senior Level, Lead/Staff

$130K/yr - $150K/yr

10+ years exp

Akima is seeking a highly experienced Enterprise Infrastructure Services Subject Matter Expert (SME) to support the United States Citizenship and Immigration Services (USCIS) enterprise IT environment. This senior-level position plays a pivotal role in designing, optimizing, and advising on the modernization, operations, and integration of enterprise infrastructure solutions within USCIS’s complex IT ecosystem.

ConstructionConsultingCyber SecurityInformation TechnologyLogisticsManagement ConsultingSupply Chain ManagementTechnical Support

No H1B

U.S. Citizen Only

Responsibilities

Serve as the subject matter expert for enterprise infrastructure services supporting mission-critical USCIS systems

Provide strategic guidance on the design, implementation, and optimization of IT infrastructure (on-premises, cloud, and hybrid)

Advise on the integration of enterprise services such as identity management, network architecture, virtualization, and data storage

Lead or support infrastructure modernization efforts, including cloud adoption, Zero Trust architecture, and automation strategies

Evaluate and recommend technologies, platforms, and tools that support USCIS objectives for performance, security, and cost-efficiency

Collaborate with engineering, cybersecurity, and operations teams to ensure cohesive and secure infrastructure deployments

Provide expertise in capacity planning, performance tuning, scalability analysis, and continuity of operations (COOP)

Develop architectural diagrams, design documentation, and technical white papers for executive and technical audiences

Ensure all solutions comply with DHS/USCIS standards, including NIST, FISMA, and agency-specific security controls

Participate in technical working groups, design reviews, and program-level briefings with USCIS stakeholders

Support risk assessments, ATO (Authority to Operate) processes, and infrastructure-related audits

Qualification

Enterprise IT infrastructureCloud platformsNetworkingVirtualizationCybersecurity complianceNIST security frameworksIdentity managementStorage solutionsDocumentation skillsRisk assessmentsITIL frameworksCommunication skillsPresentation skills

Required

Ability to obtain a Public Trust

Bachelor's degree in computer science, Information Technology, Engineering, or related discipline (or equivalent experience)

10+ years of experience in enterprise IT infrastructure roles, including architecture, design, implementation, and operations

Proven experience with large-scale IT infrastructure environments, including: Networking (Cisco, Juniper), Virtualization (VMware, Hyper-V), Cloud platforms (AWS, Azure, GCP), Identity and access management (Active Directory, LDAP, PKI), Storage solutions (SAN/NAS)

Deep knowledge of NIST security frameworks, DHS compliance standards, and the RMF process

Experience supporting federal agencies, ideally within DHS or USCIS

Strong documentation, communication, and presentation skills

Preferred

Advanced degree (MS or higher) in a related technical field

Enterprise-level certifications such as: AWS Certified Solutions Architect - Professional, Microsoft Certified: Azure Solutions Architect, VMware Certified Design Expert (VCDX), Cisco Certified Network Professional (CCNP)/Expert (CCIE), CompTIA Advanced Security Practitioner (CASP+), Certified Information Systems Security Professional (CISSP)

Experience with Zero Trust architecture, DevSecOps, and Infrastructure as Code (IaC) tools such as Terraform, Ansible, or Chef

Experience with ITIL-based service delivery and governance frameworks