Zendesk · 1 day ago
Executive Assistant
Austin, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expZendesk is looking for a proactive and highly organized Executive Assistant to support a group of senior leaders. This role plays a critical part in enabling operational efficiency and smooth day-to-day execution, managing complex calendars, coordinating travel, and supporting sales executives.
Customer ServiceData ManagementEnterprise SoftwareSoftwareTechnical Support
Responsibilities
Manage and prioritize complex calendars and scheduling requests across multiple time zones with internal and external stakeholders
Provide direct support to sales executives, ensuring alignment of schedules, priorities, and follow-up items
Coordinate travel and process expenses with accuracy and financial awareness
Maintain confidentiality and handle sensitive information with discretion and professionalism
Plan and execute small gatherings or team events that foster connection and collaboration
Build relationships with internal partners to streamline operations and support team needs
Provide backup coverage for fellow Executive Assistants as needed
Take ownership of special projects and other administrative tasks as assigned
Qualification
Required
2–4 years of experience in administrative support, preferably in a tech or SaaS environment
Proven ability to multitask, prioritize effectively, and meet tight deadlines
Strong organizational skills with attention to detail and follow-through
Comfort navigating ambiguity and shifting priorities
Excellent judgment and ability to handle confidential information with integrity
Experience managing executive-level calendars across multiple time zones and understanding meeting priorities
Clear written and verbal communication skills with a professional and approachable tone
Self-starter with a strong work ethic—no task too big or too small
Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets, etc.)
Must have experience using Slack or Teams
Flexibility to support leaders working across East and West Coast time zones
Have flexibility to travel 4x/year (with advanced notice) to support specific in-person offsites
Preferred
Based in Central (CT) time zone preferred
Benefits
Competitive pay
Benefits
Flexible hours
Remote work
The most dynamic parental leave plans on the market
Company
Zendesk
Zendesk develops a customizable customer service platform for organizations.
5001-10000 employees
H1B Sponsorship
Zendesk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (69)
2023 (37)
2022 (92)
2021 (93)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
$85.5MKey Investors
RedpointMatrixBenchmark
2022-11-22Private Equity
2022-06-24Acquired
2019-09-18Grant
Leadership Team
Mikkel Asger Svane
CEO and Co-Founder
Adrian McDermott
Chief Technology Officer
Recent News
Index Ventures
2026-01-06
Small Business Trends
2026-01-04
Small Business Trends
2025-12-25
Company data provided by crunchbase