Swoon ยท 11 hours ago
Project Manager - Business Process & Change Consultant
United States
Full-time
Remote
Mid Level
$55/hr - $60/hr
3+ years expSwoon is seeking a Level II Business Process & Change Consultant to support transformational technology initiatives across the organization. This role involves collaborating with project teams to improve operating models through process design, technology transformation, and effective change management.
ConsultingHuman ResourcesInformation TechnologyLegalStaffing Agency
Responsibilities
Collaborate with project teams supporting initiatives across ZNA business units and cross-functional teams including underwriting, operations, IT, and other business partners
Partner with business and IT to transform operating models through process design, technology improvements, and change management practices
Ensure technology transformations are fit for purpose and enable employees to work efficiently and effectively
Follow prescribed frameworks for process, technology, change management, training, and business support
Participate in medium to large-scale projects with guidance from senior consultants or managers
Gather and analyze business requirements and perform process analysis
Identify, design, and support business solutions
Create user test cases and support business readiness activities
Support issue resolution during project execution
Develop process documentation, training materials, eLearning content, and change management communications
Support development of an underwriting desktop combining workflow management, data extraction, data enrichment, and rate/quote capabilities
Qualification
Required
Intermediate-level consulting experience supporting strategic and operational initiatives
Ability to partner across business and IT teams
Strong analytical, problem-solving, and organizational skills
Ability to work independently with limited guidance
Ability to manage multiple priorities and navigate ambiguity effectively
Preferred
Project experience on medium to large-scale initiatives
Process documentation and development experience (Visio)
Change management experience
Training and enablement experience
Property & Casualty insurance experience (3+ years preferred)
Experience with insurance underwriting technology (e.g., Guidewire)
Meeting facilitation experience
Strong collaboration and relationship-building skills
Strong verbal and written communication skills (PowerPoint)
Excellent time management and multitasking abilities
Company
Swoon
In 2010, Swoon launched an agile, client-focused team that is not only savvy in our core industries but elbow-deep, every day, getting to know the strongest talent in the technology and professional fields.
501-1000 employees
H1B Sponsorship
Swoon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Andy Baker
Co-Founder and Leadership Advisor
Alyssa Holtz
Client Partner
Company data provided by crunchbase