Medpace ยท 1 day ago
Desktop Systems Engineer (A/V Engineer)
Cincinnati, OH
Full-time
Hybrid
Mid LevelMedpace is a full-service clinical contract research organization providing clinical development services to the biotechnology, pharmaceutical, and medical device industries. They are seeking a Desktop Systems Engineer to install, configure, and maintain audio-visual equipment, providing technical support and ensuring seamless integration with conferencing platforms.
BiotechnologyPharmaceutical
Responsibilities
Install, configure, and maintain audio-visual equipment in conference rooms and event spaces, including projectors, monitors, speakers, microphones, and video conferencing systems
Set up and test video conferencing platforms with Microsoft Teams to ensure seamless integration with hardware
Perform regular inspections and maintenance of A/V equipment to ensure optimal performance and longevity
Work with A/V integrator to deliver Projects on time
Participate in architecture discussions and planning with Technology and Facilities teams
Set up new user accounts for A/V systems and conferencing platforms
Configure permissions and ensure proper integration with Microsoft Teams and Exchange
Diagnose and resolve hardware and software issues related to A/V equipment and applications
Provide technical support to end users experiencing A/V issues during meetings and events
Work with IT and other technical teams to address network or system issues affecting A/V performance
Address A/V related system vulnerabilities
Troubleshoot and maintain integrated audio systems in Microsoft Teams conference rooms
Escalate complex issues to Level 3 or vendor support when necessary
Monitor A/V device health and performance using tools such as XIO Cloud
Perform firmware updates and configuration checks on A/V hardware as needed
Ensure A/V systems are properly integrated with organizational IT infrastructure
Maintain compliance with security and access control policies
Assist in the planning, setup, and execution of A/V requirements for internal and external meetings, webinars, and events
Operate A/V equipment during events to ensure high-quality audio and video output
Provide on-site and remote support to ensure smooth operation of A/V systems during live events
Create and maintain detailed documentation of A/V installations, configurations, and standard operating procedures
Conduct training sessions for employees on the use of A/V equipment and video conferencing tools
Develop user guides and troubleshooting tips for common A/V issues and new deployments
Manage A/V equipment inventory
Stay updated with the latest A/V technology trends and advancements
Recommend upgrades and improvements to enhance the A/V capabilities of the organization
Collaborate with vendors and suppliers to source and evaluate new A/V products
Qualification
Required
Bachelor's degree in Information Technology, Audio-Visual Technology, or a related field
Proven experience as an A/V Technician or similar role
Proficiency in installing, configuring, and troubleshooting A/V equipment and software
Familiarity with video conferencing platforms (e.g., Zoom, Microsoft Teams, Cisco WebEx)
Solid understanding of networking including TCP/IP, UDP, and IP schemas
Strong problem-solving skills and attention to detail
Ability to communicate effectively with peers, end users, as well as all levels of management
Demonstration of strong communication, decision making, self management, and teamwork capabilities
Excellent communication and customer service skills
Ability to work independently and as part of a team
Flexibility to work outside regular business hours when necessary
Ability to lift and move A/V equipment (up to 50 lbs)
Comfortable working at heights using ladders or lifts
Ability to work in various environments, including office spaces, conference rooms, and event venues
Benefits
Flexible work environment
Competitive PTO packages, starting at 20+ days
Competitive compensation and benefits package
Company-sponsored employee appreciation events
Employee health and wellness initiatives
Community involvement with local nonprofit organizations
Discounts on local sports games, fitness gyms and attractions
Modern, ecofriendly campus with an on-site fitness center
Structured career paths with opportunities for professional growth
Discounted tuition for UC online programs
Company
Medpace
Medpace, Inc., a clinical research organization, provides clinical development services for pharmaceutical and biotechnology
Founded in 1992
5001-10000 employees
H1B Sponsorship
Medpace has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (21)
2023 (19)
2022 (22)
2021 (22)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-08-10IPO
2014-02-24Acquired
Leadership Team
J
Jesse Geige
President
Recent News
MarketScreener
2025-11-19
2025-10-27
2025-10-25
Company data provided by crunchbase