Catchafire · 5 days ago
Operations Associate Contractor
United States
Contract
Remote
Entry Level
$40/hr - $40/hr
2+ years expCatchafire is seeking a detail-oriented Operations Associate contractor to support the planning and execution of high-impact virtual events for their partners. This role focuses on logistics, participant communications, content preparation, and data tracking, requiring a highly organized individual who can manage multiple priorities with minimal oversight.
CommunitiesInternetNon ProfitSocial Entrepreneurship
Responsibilities
Draft and send event-related communications, including invitations, confirmations, reminder emails, day-of instructions, and post-event thank-you messages and surveys
Own and manage communication timelines to ensure participants and speakers receive clear, accurate, and timely information
Support content refinement for events, including updating scripts, outlines, facilitator prompts, and talking points
Prepare nonprofit participants for events by sharing relevant materials, outlining expectations, and helping them outline needed consultations or resources
Create event materials such as slide decks, landing pages, prep packets, facilitator guides, and run-of-show documents
Manage event data, including uploading attendance, survey results, and post-event notes into the CRM
Produce event impact reports and summaries for internal stakeholders, highlighting trends, insights, and recommendations
Support the planning and execution of virtual and in-person events, ensuring all logistics run smoothly
Coordinate location booking, onsite logistics, and catering arrangements for in-person events
Provide day-of support such as attendee check-in, vendor coordination, technical assistance, and general event troubleshooting
Qualification
Required
2–3 years of experience in operations, events coordination, or administrative project support, ideally in a fast-paced environment
Proven ability to manage multiple concurrent tasks and deadlines with minimal oversight
Strong written communication and keen attention to detail
Reliable, responsive, and able to self-manage deadlines
Comfortable following structured processes and templates
Demonstrated ability to manage multiple events and timelines simultaneously
Comfortable with repetitive administrative tasks
Proficiency with Google Workspace (Docs, Sheets, Slides)
Basic spreadsheet formatting skills (e.g., cleaning CSVs, organizing data)
Experience with project management tools (e.g., Asana, Notion, Airtable)
Preferred
Event operations support experience preferred, but not required
Familiarity with CRM workflows preferred
Company
Catchafire
Catchafire is an online platform connecting professionally-skilled volunteers with non-profits and social enterprises.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$8.69MKey Investors
Inherent GroupSerious ChangeThe Knot Worldwide
2017-01-31Series B· $3.9M
2014-07-07Series A· $2.65M
2012-04-23Series A· $1.44M
Leadership Team
Rachael Chong
Founder
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