Leading Transitions · 2 days ago
Acts Housing Vice President Programs
Acts Housing is a nonprofit organization dedicated to empowering families through homeownership. The Vice President Programs will oversee homebuyer education programs and lead the executive team in strategic planning and organizational effectiveness.
Responsibilities
Serves as an integral member of Acts’ Executive Leadership team and provides a strong day-to-day leadership presence
Fosters a positive work environment, ensuring high levels of organizational effectiveness, communication, and safety
Provides clear, accurate, and timely reporting to the CEO and Board of Directors regarding performance of the programs
Serves as a key strategic leader and advocate for the mission of the organization
Engages thoughtfully in strategic planning and provides support for strategic initiatives
Provides executive leadership for Acts’ services, particularly ensuring the Homebuyer Coaching program is integrated into the comprehensive Acts model Program Supervision and Development
Provides vision, direction, and guidance to the program teams, including Homebuyer Coaching and Administration, cultivating a world-class talent and culture that sets Acts apart as while guiding teams to deliver on exemplary family service across departments
Supports an open-door policy and culture of accountability
Provides leadership and direction for the Director of Homebuyer Coaching in hiring, managing, coaching, and mentoring teams, inspiring them through a period of change as we develop and transition to new programmatic frameworks and approaches
Collaborates with VP team to ensure seamless Homebuyer Coaching services across different markets, including Acts’ Rock County office and potential future Acts office locations
Works collaboratively with VPs, Directors, and Managers to consider and establish innovative programs, systems, processes and procedures which assist program participants in transitioning from renters to homeowners
Leads the development of new products and services empowering Directors to implement program strategies aligned with the organization's overall goals, including setting long-term objectives and evaluating their effectiveness
Works closely with the President/CEO to set objectives and formulate strategies to achieve short-and long- term organizational goals. This requires staying abreast of internal and external market factors and keeping up to date with the overall socio-economic and political landscape to identify and capitalize on growth opportunities, market trends, and emerging technologies
Identifies expansion opportunities, such as new customers, markets and industry developments to take advantage of possible opportunities that can occur to advance the work of Acts Housing, Acts Lending and Acts Homes
Manages the administrative team to ensure departments have the resources necessary to support an efficient and productive working environment. Ensures that the administrative team is working closely with the marketing and service delivery teams to reach annual goals and provide families with an excellent experience at all points of service
Establishes and manages program budgets, ensuring financial accountability and organizational stewardship
Ensures that Acts Housing adheres to regulatory requirements and internal policies, mitigating legal and financial risks
Responsible for maintaining the organization's HUD Certified organization status by ensuring compliance with HUD regulations in operations and according to the HUD work plan
Holds the team accountable for achieving goals
Assists staff to resolve operational challenges as they arise
Represents Acts in key relationships with partners
Collaborates with the VP-Impact in developing quality assurance and evaluation tools to ensure program excellence
Ensures effective systems are in place to monitor and track escalations for rapid response to service issues. Responsible for minimizing the number and severity of customer service issues
Develops and maintains relationships with key stakeholders, partners, vendors and donors
Maintains and establishes positive working relationships with the many groups that partner with and support the work of the organization
Qualification
Required
Bachelor's degree in relevant field or equivalent professional and life experience
10 years of experience in program management, including at least five years in the social sector (nonprofit, government, corporate philanthropy, community organizing and/or foundations) at a senior leadership level with responsibility for building programs and impact
10 years of experience as both a manager and leader of people
Commitment to Acts' mission
Proven experience in effective change management
Leadership of both direct reports and those from other departments whose contributions are needed
Proven track record of building trusting relationships and working effectively across different settings, communities, and issues – with people of diverse backgrounds, perspectives, and cultures
Strong public speaking and written communication skills, including writing and editing reports, summary memoranda, correspondence, etc
Technologically adept – comfort, familiarity and/or ability to learn and utilize a variety of computer applications (i.e.: Microsoft Office, Salesforce, internet research) as well as project management systems
Preferred
Graduate degree in related discipline preferred
Experience working with families with barriers preferred
Benefits
PTO and Holiday pay
401 (k), 401 (k) matching
Health, dental, and vision insurance
Professional Development
Paid Parking
Company
Leading Transitions
Leading Transitions strengthens non-profit organizations through assessment, education and empowerment of leadership during periods of transition and change.
Funding
Current Stage
Early StageCompany data provided by crunchbase