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Chase · 10 hours ago

Senior Product Delivery Associate

500 Stanton Christiana Rd, Newark, DE, 19713, US

Full-time

Onsite

Mid, Senior Level

$84K/yr - $116K/yr

3+ years exp

Chase is one of the oldest financial institutions, providing innovative financial solutions globally. As a Senior Product Delivery Associate, you will lead product delivery initiatives, collaborate with cross-functional teams, and ensure smooth execution of workflow product support.

BankingFinancial Services

Responsibilities

Collaborate with the Product Delivery Manager to execute key delivery tasks and identify ways to boost efficiencies

Support the completion of change management activities across functional partners and monitor adherence to the firm’s risk, controls, compliance, and regulatory requirements

Escalate blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Contribute as part of a team of subject matter experts by replicating complex scenarios, evaluating operational impact, designing solutions, and working with technology teams to identify and test resolution plans

Advocate for our users by providing support during production incidents and proactively communicating status

Direct the execution of release management activities within the Agile / Scrum model

Prepare and analyze metrics to contribute to continuous improvement and control

Participate in agile ceremonies (refinement, demos, retros, etc.) in partnership with other team members supporting the product

Build collaborative partnerships with Product Owners and teams across technology and the user community, ensuring completeness of business requirements, clear understanding of operational impacts, and resolution of operational issues related to the requirements

Adapt to a rapidly changing business and technical environment, demonstrating steadily increasing business and application expertise

Follow pre-determined guidelines to ensure project artifacts are completed and posted in accordance with prescribed deadlines, and maintain documentation for each functional area with functionality changes after release

Qualification

Agile methodologyProject managementTesting automationMS Office proficiencyAnalytical skillsService-minded approachProblem-solvingCollaborationCommunication