Guild · 1 week ago
Staff Product Manager
United States
Full-time
Remote
Lead/Staff
$170K/yr - $210K/yrGuild is a leading talent development company that partners with innovative employers to build the talent needed for today and a resilient workforce for tomorrow. They are seeking a Staff Product Manager to lead the evolution of their Customer Solutions & Delivery product surface, focusing on customization to meet customer needs while maintaining scalability.
Career PlanningEdTechEducation
Responsibilities
Own and advance the customization layer strategy
Define a long-term product vision for how Guild supports customer-specific needs at scale
Turn ambiguity into a coherent strategy that balances flexibility, speed, and maintainability
Own the roadmap for Customer Solutions & Delivery, ensuring it ladders to business and customer outcomes
Partner deeply with GTM teams and customers to understand real-world delivery challenges
Break down complex business and technical problems into modular, incremental product solutions
Use storytelling and clear frameworks to align stakeholders and accelerate decision-making
Shape product direction across multiple teams without relying on formal authority
Influence senior leaders (including VP and C-level) through strong judgment, data, and narrative
Build trust across Product, Engineering, Design, GTM, and Customer teams
Bring strong technical fluency to architectural discussions and trade-offs
Use data, experimentation, and in-app analytics to inform decisions and measure impact
Contribute to system design thinking, especially around data models and extensibility
Coach and mentor PMs and cross-functional partners
Provide actionable feedback that helps others grow their scope, confidence, and effectiveness
Model what staff-level product leadership looks like at Guild
Qualification
Required
Built or evolved a customization/configuration layer for a B2B platform that had to balance customer flexibility with engineering scalability—and shipped incremental improvements that meaningfully reduced delivery friction or unlocked new use cases
Influenced product direction across a complex organization where you didn't have direct authority—aligning GTM, Engineering, and senior leadership around a strategy through strong narrative, data, and relationship-building
Partnered directly with enterprise customers or external partners to translate messy real-world requirements into modular product solutions—and used that insight to shape platform strategy, not just one-off features
Drove execution improvements that changed how your team or organization ships—whether through better planning practices, delivery frameworks, or cross-functional rituals that stuck
Strategic product thinking: Ability to define a coherent long-term vision and translate it into an incremental, executable roadmap—especially in ambiguous, technically complex domains
Organizational influence: Proven ability to align senior stakeholders (VP/C-level), cross-functional teams, and GTM partners around a shared direction without relying on formal authority
Technical fluency: Comfort engaging in system design conversations, familiarity with data models and extensibility patterns, and SQL proficiency for hands-on analysis
Customer and GTM partnership: Experience working directly with enterprise customers and go-to-market teams to gather feedback and translate complexity into product opportunities
Execution and delivery leadership: Track record of shipping complex initiatives and improving how teams deliver—anticipating risks, unblocking work, and raising the bar on quality
Coaching and mentorship: Ability to develop other PMs and cross-functional partners through actionable feedback and by modeling staff-level product leadership
Preferred
MBA, enterprise consulting, or competitive market research background
Experience with portals or systems that support data exchange and customization
Genuine interest in UI/UX and analytics
Benefits
Access to low-cost, high-quality health care options through Collective Heath and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
Access to a 401k to help save for the future
Vacation policy to rest and recharge
8 days of fully-paid sick leave, to take the time to heal and or recover
Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
Education benefits and tuition assistance to help your future development and growth
Company
Guild
Guild is a learning platform that offers classes, programs, and degrees for working adults.
Founded in 2015
1001-5000 employees
H1B Sponsorship
Guild has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$643.17MKey Investors
Wellington ManagementGeneral CatalystFelicis
2022-06-02Series F· $264.67M
2021-06-02Series E· $150M
2019-11-13Series D· $157M
Leadership Team
Bijal Shah
Chief Executive Officer
Jessica Rusin
Chief Technology Officer
Recent News
2026-01-16
felicis.com
2025-12-30
Company data provided by crunchbase