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NetSuite · 11 hours ago

Senior Software Engineer - AI Infra Compute

Austin, TX, United States

Full-time

Onsite

Mid, Senior Level

$79K/yr - $178K/yr

3+ years exp

NetSuite is a leading company in cloud solutions, and they are seeking a Senior Software Engineer to join their AI Infrastructure team. In this role, you will design, develop, troubleshoot, and debug software programs for cloud infrastructure components, leveraging AI and ML to enhance performance and operational efficiency.

Cloud ComputingComputerCRMiOSSaaSSoftware

Responsibilities

Work independently in ambiguous situations to ensure adherence to published standards and practices

Design, develop, troubleshoot, and debug software programs for various cloud infrastructure components, including databases, applications, tools, and networks

Take an active role in defining and evolving standard practices and procedures for software engineering, with a focus on AI-driven development

Define and develop software for tasks associated with developing, designing, and debugging software applications or operating systems, leveraging AI and ML techniques

Lead the development of critical initiatives, including:

Design and implement spike detection mechanisms for provisioning failures to minimize operational disruptions using ML algorithms

Expand integrations with Kafka to enable near real-time actions supporting 1-Day SLO objectives for hardware repairs, utilizing event-driven architecture and stream processing

Developing an automated ticket routing framework to streamline workflows, enhance efficiency, and reduce operational overhead, powered by NLP and ML

Accelerate dedicated initiatives through collaborative efforts with cross-functional teams and customers, applying AI-driven insights and recommendations

Harness the power of AI and ML to create innovative tools and frameworks that automate testing, simulate complex environments, and reproduce incidents, freeing up human ingenuity to focus on higher-value tasks and amplifying our ability to deliver exceptional customer experiences

Collaborate and lead technical discussions across multiple teams to ensure seamless integrations and effective problem-solving

Provide direction and mentoring to junior engineers, sharing knowledge and expertise to promote growth and development

Qualification

PythonAI/MLCloud infrastructureLinuxJavaTypeScriptAgile PrinciplesData managementAPI designBashPerlRubyDockerSQLRedisMemcache

Required

3 to 5+ years of experience in software engineering

Proficiency in English (read, write, and speak)

Experience with programming languages: Python, Java, TypeScript

Familiarity with development methodologies: Agile Principles

Experience in data management: data modeling, data warehousing, data governance

Knowledge of cloud infrastructure: OCI, AWS, Azure, Google Cloud Platform (GCP)

Experience with operating systems: Linux, MacOS

Proficiency in scripting languages: Bash, Perl, Ruby

Familiarity with containerization technologies such as Docker

Experience in API design and development: RESTful APIs, API gateways, API security

Familiarity with API documentation tools such as Swagger/OpenAPI

Experience with AI-powered tools and platforms: chatbots, virtual assistants, predictive analytics

Strong background in Linux systems

Familiarity with system-level architecture, data synchronization, fault tolerance, and state management

General enterprise storage, networking, or computing experience

Good understanding of databases and SQL (MySQL) and caching technologies (Redis, Memcache etc)

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance