Dispatch Coordinator - Owatonna Public Utilities jobs in United States
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NEOGOV · 20 hours ago

Dispatch Coordinator - Owatonna Public Utilities

positionOwatonna Public Utilities
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$35.58/hr - $46.82/hr

NEOGOV is seeking a Dispatch Coordinator for Owatonna Public Utilities. The role involves answering service calls, dispatching personnel, monitoring systems to ensure service restoration, and maintaining accurate schedules and inventory management.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Answers incoming service calls and provides customer service, including dispatching OPU personnel to residences and businesses to investigate and resolve service issues
Monitors OPU’s SCADA system, electric load, and Outage Management System to coordinate, track, and ensure restoration of service during outages
Creates, records, reviews, and follows up on service order tickets to ensure all work is properly documented
Serves as the liaison to the call center by monitoring systems, providing support, and maintaining accurate standby and on-call schedules
Maintains OPU’s fleet tracking and radio systems, including inventory and equipment needs
Notifies customers of planned outages, including reasons and expected durations
Provides backup support for inventory and warehouse operations, including ordering, receiving, stocking, and assembling materials for field crews
Assists with load management during peak usage, general supply procurement, shipping preparation, and special projects as assigned

Qualification

SCADA system monitoringOutage Management SystemCustomer serviceFleet tracking systemsInventory management

Required

Answers incoming service calls and provides customer service, including dispatching OPU personnel to residences and businesses to investigate and resolve service issues
Monitors OPU's SCADA system, electric load, and Outage Management System to coordinate, track, and ensure restoration of service during outages
Creates, records, reviews, and follows up on service order tickets to ensure all work is properly documented
Serves as the liaison to the call center by monitoring systems, providing support, and maintaining accurate standby and on-call schedules
Maintains OPU's fleet tracking and radio systems, including inventory and equipment needs
Notifies customers of planned outages, including reasons and expected durations
Provides backup support for inventory and warehouse operations, including ordering, receiving, stocking, and assembling materials for field crews
Assists with load management during peak usage, general supply procurement, shipping preparation, and special projects as assigned

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

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Company data provided by crunchbase