Memorial Health Ohio · 9 hours ago
PC Support Technician | Information Technology, Full-Time, 1st Shift
Marysville, OH
Full-time
Onsite
Mid Level
3+ years expMemorial Health Ohio is seeking a PC Support Technician to join their collaborative team. The role involves providing technical support, training end users, and maintaining hardware and software systems within the hospital's enterprise applications.
Health CareHospital
Responsibilities
Instructs and trains end users in proper use of hardware, software, applications, operating systems, network shares, web based applications and manuals; answers end users’ inquires; diagnoses hardware, software, operating system, application and operator problems; recommends or performs remedial actions to correct problems based on knowledge of hardware, software, operating system, web site or application operation
Replaces or repairs defective, inadequate, non-functioning or broken hardware components and software applications; repairs or reloads defective or non-functioning operating systems; refers major hardware, software or operating system problems to outside service personnel for correction
Provides support for all hospital enterprise applications; responsible for the administration of all hospital enterprise applications including installation, upgrading, patching, performance monitoring and troubleshooting; acts as the liaison with various application vendors to solve problems and test the applications in house; will work with the Server Administrators to schedule all application updates and to ensure that all hardware and software prerequisites are in place prior to application installation or upgrading
Inspects computer equipment and prepares computer for delivery to end user; installs and maintains hardware and peripheral components such as monitors, keyboards, mice, scanners, printers and disk drives; loads specified software packages such as operating system, word processing, spreadsheet and all hospital specific enterprise applications
Provides technical support responding to the needs and questions of end users regarding their access to resources on the network or network shared devices
Assists in the installation, upgrading and configuration of network printing, directory structures, rights, security and software on the file server or other network shared devices
Provides support for all of the hospitals interfaces; responsible for maintaining all interfaces within the interface engine
Assists in the installation, upgrading and configuration of network printing, directory structures, rights, security and software on the file server or other network shared devices
Writes and updates the necessary procedures for hardware, software, operating system, and enterprise applications
Responds to emergencies outside normal working hours in regard to maintenance of systems and/or applications
Exhibits behaviors reflective of Memorial’s core values: Compassion, Accountability, Respect, Excellence, and Service
Demonstrates regular and predictable attendance
Attends all mandatory education and in-services (i.e., team training, safety, infection control, etc.); completes mandatory health requirements
Employee performs within the prescribed limits of the hospital’s and department’s Ethics and Compliance program and is responsible to detect, observe and report compliance variances to their immediate supervisor, or upward through the chain of command, the Compliance Officer, or the hospital hotline
Performs other duties as required or assigned
Qualification
Required
Completion of high school education with additional computer hardware and software related training
3 years experience in an IS setting supporting computer hardware/software and enterprise applications
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Flexible Spending Account
Vacation
Sick Leave
11 Paid Holidays
Personal Day
Ohio Public Employee Retirement System
Deferred Compensation
Tuition Reimbursement
Kidzlink Daycare Center
Employee Recognition
Free Parking
Wellness Center
Competitive Salaries
Community/Family Atmosphere
Company
Memorial Health Ohio
At Memorial Health, we are 1,000+ strong – caring for patients and their families who share our neighborhoods and communities.
1001-5000 employees
H1B Sponsorship
Memorial Health Ohio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Ashley Richmond, MBA
HR Business Partner
Chandler Fields
HR Business Partner
Company data provided by crunchbase