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Clover Health · 11 hours ago

Provider Success Manager - Nashville, Tennessee

Tennessee, United States

Full-time

Hybrid

Mid, Senior Level

$129K/yr - $150K/yr

5+ years exp

Counterpart Health is transforming healthcare and improving patient outcomes with their innovative primary care tool, Counterpart Assistant. They are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption and success of Counterpart Assistant, ensuring practices maximize their use of the platform.

Health CareHealth InsuranceHospitalMedical

H1B Sponsor Likely

Responsibilities

Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA

Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform

Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners

Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization

Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices

Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends

Qualification

Provider engagementHealthcare account managementValue-based carePrimary care workflowsEHR knowledgeProject managementRelationship managementData analysisCollaboration

Required

5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention

Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes

Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow

Knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements

Strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes

Willingness to travel up to 75% of the time to foster relationships and support provider practices

Preferred

Understanding of value based care models, population health or quality improvement

Implementing value based care tools and technology products in primary care

Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS

Benefits

Competitive base salary and equity opportunities

Performance-based bonus program

401k matching

Regular compensation reviews

Comprehensive medical, dental, and vision coverage

No-Meeting Fridays

Monthly company holidays

Access to mental health resources

Generous flexible time-off policy

Learning programs

Mentorship

Professional development funding

Regular performance feedback and reviews

Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities

Reimbursement for office setup expenses

Monthly cell phone & internet stipend

Remote-first culture, enabling collaboration with global teams

Paid parental leave for all new parents

Company

Clover Health

Glassdoor3.4

Clover is a healthcare technology company helping members live their healthiest lives with its Medicare Advantage plans.

Founded in 2014

Nashville, Tennessee, USA

501-1000 employees

http://cloverhealth.com

H1B Sponsorship

Clover Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)