Apply on Employer Site

IKEA · 9 hours ago

Sales Key Holder

Syracuse-Auburn Area

Full-time

Onsite

Mid Level

$21.92/hr - $30/hr

3+ years exp

IKEA is a company dedicated to making a positive impact in the world through home furnishings. The Sales Key Holder will optimize the shopping experience and maximize retail sales by providing design guidance, building customer relationships, and ensuring a safe work environment.

FurnitureHome DecorRetailShopping

Responsibilities

Use your knowledge of interior design to provide guidance on layout, color, style and accessories for residential and business customers who need advice on how to decorate their homes, offices, or businesses

Utilize specialized knowledge and training to sell specialized home furnishing solutions, such as kitchens, bath, storage systems, and services

Create relationships with customers to identify customer needs and provide support before, during and after the sales

Apply basic measurement techniques and understanding of planning, design, and construction to ensure customer orders are correct and to specification

Drive repeat visitation to the IKEA stores by ensuring the sales team is customer-centric and is focused on providing a great shopping and branding experience

Overseeing day-to-day operations when assigned, including opening and/or closing duties for the store

Responsible for a safe and secure work environment, including but not limited to escalated customer issues, customer and coworker injuries, first aid/CPR/AED, and emergency protocols

Partner with Safety & Security to ensure adherence to policies, procedures, and audits regarding inventory integrity, safety, cash, credit, and check handling procedures, internal controls and internal audit standards

Ensure implementation of working routines, competence development and follow-up of Commercial Review and Compliance (ASR) related to the role and functions

Performs CMP goods flow and customer handout operations efficiently using available systems and tools to ensure smooth processes and data accuracy

Qualification

Interior design knowledgeConsultative sales experienceKitchenBath designRetail selling experienceChange initiative leadershipCPR/First Aid CertificationCustomer relationship buildingBasic measurement techniquesSafetySecurity adherenceOperational oversight