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Blue Ridge Behavioral Healthcare · 1 day ago

(Internal Only) Supervisor, Access Specialists

Roanoke, VA

Full-time

Onsite

Entry, Mid Level

$45K/yr - $56K/yr

1+ years exp

Blue Ridge Behavioral Healthcare (BRBH) is a community services board providing comprehensive services for individuals with mental health disorders and developmental disabilities. The Access Specialist Supervisor leads a team of Access Specialists, coordinating client services and ensuring excellent customer service at the front desk.

Addiction TreatmentCommunitiesHealth CareMental HealthNon ProfitRehabilitation

Culture & Values

Responsibilities

Lead the team of Access Specialists in providing excellent customer service

Coordinate services at the front desk with client check-in, screening and registering new clients

Resolve client account issues

Coach and mentor staff

Ensure staff coverage

Qualification

Supervisory experienceHealthcare experienceClient service skillsDiverse client populationCoachingMentoring

Required

High School Diploma or GED required

One year (1) experience working with diverse client population including individuals diagnosed with intellectual disabilities, serious mental illness, and/or substance abuse programs

One-year supervisory experience in a healthcare setting required

Candidates must have a valid Virginia driver's license with a safe driving record (no more than two moving violations in the last three years AND no criminal violations in the last five years)

Candidates who are offered a position are required to undergo a background check and drug screen