DH Pace Company, Inc. ยท 6 days ago
Service Supervisor
Dallas TX
Full-time
Onsite
Entry, Mid Level
1+ years expDH Pace Company is a family-owned business with a significant presence in the door, docking, and security products industry. They are seeking a Service Supervisor to coordinate field employees and ensure customer satisfaction through effective management and leadership.
Building MaterialConsulting
Responsibilities
Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations
Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development
Ensure workforce is efficiently managed to minimize negative labor variants
Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies
Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
Fulfill all other duties as assigned by your manager
Other duties as assigned
Qualification
Required
Proven ability to implement process improvements
Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
Ability to effectively communicate with the customer and represent the company in a professional manner
Minimum of 1-3 years of management or leadership experience
Must possess valid driver's license
High School Diploma or GED required
Preferred
Bachelor's Degree preferred
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
Company
DH Pace Company, Inc.
The DH Pace Company, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rex Newcomer
President/CEO
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