Hire Score LLC · 1 day ago
Client Management Specialist
Hire Score LLC is a leader in the custom packaging industry known for its amazing culture and collaborative team. The Client Management Specialist will work closely with clients, suppliers, and internal teams to manage client product and business portfolios, ensuring effective communication and order management from inception to payment.
Responsibilities
Ensure client portfolios and sales teams align to and emulate the company’s policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction
Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers
Assist with initiating quotes in support of client product requests
Receive, process and place client orders including scheduling shipment of goods via land, air and or sea
Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans
Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse
Partner with Corporate Depts to ensure orders are processed for billing in a timely manner
Qualification
Required
Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools – such as Microsoft Teams, Webex and Zoom
ERP (Enterprise Resource Planning) system experience required
Preferred
Experience in a corporate sales and service environment is preferred
Company
Hire Score LLC
With over 25 years of experience in matching talent to career opportunities, Hire Score helps both employers and job seekers find the best match for them! Let us help you with your hiring and career search needs.