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Bradley Arant Boult Cummings LLP · 1 day ago

Technology Trainer

Atlanta, GA

Full-time

Hybrid

Entry, Mid Level

Bradley Arant Boult Cummings LLP is a law firm that seeks a Technology Trainer to deliver end-user training on firm-standard software and hardware. The role involves planning and delivering training sessions, developing curriculum, and providing ongoing support to enhance the technical capabilities of legal staff.

ConsultingLegal

Hiring Manager

Ben Weil

Responsibilities

Plan and deliver in person, remote, and one-on-one training to all attorneys and staff

Coordinate follow-up training sessions

Provide ongoing floor support as needed by end users

Conduct new hire training and orientation

Conduct regular workshops and training classes on technical applications and processes, along with providing professional development for legal staff

Promote best practices and coach on how to utilize technology and related standards

Coordinate with Human Resources about staff technical capabilities and develop learning action plans to address any issues

Collaborate on the design, development, and review of curriculum and training documentation for applications and software upgrades

Assist the Training Manager with the planning and development of specialized training

Create training videos for eLearning. Knowledge of TechSmith Camtasia is a plus

Assist with maintenance of class schedules, attendance, and feedback in the Firm learning management system

Respond to special requests and coordinate response to need

Recommend areas for improvement to achieve and deliver higher quality service to our end-users

Other duties as assigned

Qualification

Training developmentMicrosoft Office proficiencyLegal applications experienceE-learning developmentMicrosoft Windows 11Client service focusAnalytical skillsCommunication skillsOrganizational skillsTime-management skills

Required

Bachelor's degree, or equivalent experience, preferred

Previous law firm experience is highly preferred

Experience developing e-learning is a plus

Proficient with Microsoft Office and Adobe products, most importantly Word, Excel, PowerPoint, and Acrobat

Experience with legal applications such as NetDocuments, Litera and Intapp is a plus

Possess advanced skills in the usage of the Microsoft Windows 11 operating system

Excellent oral and written communication skills

Accuracy, attention to detail, and good organizational skills

Ability to work under pressure in a fast-paced environment

Strong time-management skills and ability to multi-task

Strong client service focus and ability to work effectively in a team environment

Self-motivation and ability to work with minimal supervision

Ability to exercise confidentiality and discretion

The use of good judgment and good interpersonal communication skills

Well-developed analytical and problem-solving skills

Work harmoniously and effectively with others as part of a team

A self-starter who demonstrates ownership and commitment to the job

Display a sense of urgency, flexibility and the ability to work independently as well as in a team environment

Must be flexible to work over 40 hours per week, travel on occasion, accept tasks outside of normal job duties and, and be open to assume new responsibilities if the needs of the department change

Various physical activity may be required