J.D. Power · 1 day ago
Program Strategy
United States
Full-time
Remote
Director/Executive
$155K/yr - $210K/yr
7+ years expJ.D. Power is a leading company in data and insights, and they are seeking a Program Director to oversee digital dealer program solutions for a top-tier Automotive OEM. This role involves cultivating client relationships, managing technology solutions, and leading a team of digital consultants to ensure program success and client satisfaction.
Information Services
Responsibilities
Cultivate high-level relationships with OEM stakeholders, acting as a thought partner to influence their dealer digital strategic agenda
Serve as the subject-matter expert in automotive dealer digital programs, providing proactive recommendations on emerging trends, industry shifts, and competitive benchmarking
Proactively identify and present new program opportunities and service enhancements that align with the client’s business objectives
Lead and mentor a national team of 17 digital consultants, fostering a culture of excellence to ensure program deliverables exceed dealer satisfaction benchmarks
Advocate for the client’s priorities internally, supervising rigorous quality assurance processes to ensure all work meets "world-class" standards
Champion a culture of high-touch service, ensuring the team remains agile and thoughtful in response to client needs
Oversee the execution of technology solutions (CRM, RPA, and Call Management), managing the full lifecycle from requirements gathering and QA to launch
Manage third-party technology partnerships to ensure seamless integration and performance
Direct the delivery of data and analytics services, ensuring the OEM receives actionable insights to drive program performance
Qualification
Required
7+ years of professional client-facing experience in automotive dealer digital programs, marketing, or consulting
Proven track record of managing direct OEM relationships at a senior level
Deep expertise in website optimization, lead management, digital advertising, and digital retailing
Strong understanding of Salesforce, Robotic Process Automation (RPA), and AI applications within the automotive sector
Demonstrated ability to manage large, remote teams and complex, multi-million-dollar program budgets
Bachelor's degree required
Company
J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics.
501-1000 employees
H1B Sponsorship
J.D. Power has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (2)
2022 (4)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jeremy Samuel
Chief Technology Officer - Darwin Automotive - Dealership Technologies Division - JD Power
Ben Bartosch
Manager, CPO Solutions
Company data provided by crunchbase