Staff Content Designer jobs in United States
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LaunchDarkly · 2 days ago

Staff Content Designer

LaunchDarkly is looking for their first Content Designer to enhance product experience through clear communication. The Staff Content Designer will collaborate across teams to create accessible and human-centered content, driving internal alignment and contributing to product narratives.

Developer ToolsDevOpsSoftwareTest and Measurement
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H1B Sponsor Likelynote

Responsibilities

Design, write, edit and test clear, compelling in-product language to help users achieve their goals. This includes product flows, interface language, education materials, product names, navigational nomenclature, terminology, taxonomies and other content across LaunchDarkly products and experiences
Apply systems thinking to the product, whether it's defining extensible design system guidance, conducting audits of existing experiences or creating information architecture
Give and solicit feedback from your UX design peers in service of building the best products
Demonstrate sound judgment and help shape product narratives, along with team direction and strategy
Independently and proactively identify and work on projects that span multiple teams

Qualification

Content DesignContent StrategyInformation ArchitectureSaaS ExpertiseQuantitative ResearchQualitative User StudiesCuriosity about AIStart-up MentalityCross-functional CollaborationAttention to DetailMentorship

Required

8+ years of experience in Content Design and some experience leading larger strategic efforts
Demonstrated ability to create, implement, and maintain content guidelines, standards and best practices across an organization
You won't just take direction and churn out words. You'll play a central role in shaping how LaunchDarkly communicates inside our product. You'll work across design, product, engineering, technical writing and marketing to bring coherence, clarity, and personality to everything we ship
A portfolio of your work, including examples of several types of content
A proven track record for putting a content strategy into practice and owning the process from concepting to writing to publishing
Expertise in SaaS or Enterprise products
Proficient in nomenclature, information architecture and creating content that aligns with customer's mental models
Experience partnering with conducting quantitative experiments and qualitative user studies, producing effective research-informed and metric-driven content
Natural ability to build relationships with cross-functional team members and are a master of the written word, with excellent attention to detail
Solid understanding of design principles and interaction patterns and where content design can play a key role
Mentors team members and leads by example to help others adopt best practices
Demonstrates curiosity about AI tooling and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
Strong start-up mentality and behaviors

Benefits

Restricted Stock Units (RSUs)
Health, vision, and dental insurance
Mental health benefits

Company

LaunchDarkly

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LaunchDarkly is a feature management platform that allows software development teams to deliver to their customers.

H1B Sponsorship

LaunchDarkly has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (1)
2021 (3)

Funding

Current Stage
Late Stage
Total Funding
$330.3M
Key Investors
Lead Edge CapitalBessemer Venture PartnersRedpoint
2021-08-10Series D· $200M
2020-01-16Series Unknown· $54M
2019-03-13Series C· $44M

Leadership Team

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Edith Harbaugh
Chief Executive Officer
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John Kodumal
CTO and Cofounder
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Company data provided by crunchbase