Medpace ยท 10 hours ago
IT Support
Cincinnati, OH
Full-time
Hybrid
Entry Level
1+ years expMedpace is a full-service clinical contract research organization (CRO) seeking qualified individuals for a vital role in their IT Support department. The role involves providing both remote and onsite support to the global organization, including user account administration and technical problem resolution.
BiotechnologyPharmaceutical
Responsibilities
User account administration for network, e-mail, and other applications
Provide support to end users on company provided equipment and software applications including computer hardware, peripherals, mobile phones, computer operating systems, and office applications
Research and resolve technical problems of equipment and software applications
Respond to tickets, telephone calls, e-mails, and requests for technical support
Document, track, and monitor problems to ensure timely resolutions
Testing of new technology and applications
Qualification
Required
Bachelor's degree in Information Systems, Information Technology or other IT related field
1+ years of experience in a Help Desk or IT Support type role
Preferred
Experience with PC Equipment
Active Directory
Office 365
Adobe products
Other cloud-based applications
Benefits
Flexible work environment
Competitive PTO packages, starting at 20+ days
Competitive compensation and benefits package
Company-sponsored employee appreciation events
Employee health and wellness initiatives
Community involvement with local nonprofit organizations
Discounts on local sports games, fitness gyms and attractions
Modern, ecofriendly campus with an on-site fitness center
Structured career paths with opportunities for professional growth
Discounted tuition for UC online programs
Company
Medpace
Medpace, Inc., a clinical research organization, provides clinical development services for pharmaceutical and biotechnology
5001-10000 employees
H1B Sponsorship
Medpace has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (21)
2023 (19)
2022 (22)
2021 (22)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-08-10IPO
2014-02-24Acquired
Leadership Team
J
Jesse Geige
President
Recent News
MarketScreener
2025-11-19
2025-10-27
2025-10-25
Company data provided by crunchbase