Apply on Employer Site

THOMPSON Child & Family Focus · 1 day ago

Program Supervisor-High Fidelity Wraparound

Charlotte, NC

Full-time

Hybrid

Mid Level

$49K/yr - $64K/yr

3+ years exp

THOMPSON Child & Family Focus is an organization that provides prevention, mental health services, and foster care across several states. As a High-Fidelity Wraparound Program Supervisor, you will oversee team performance, ensure high-quality service delivery, and manage community engagement while guiding the HFW team members in their professional development.

Health CareMental Health

Responsibilities

Provide guidance, consultation, and instructional support to HFW team members

Oversee team performance, ensuring adherence to program standards and delivery of high-quality services to youth and families

Maintain compliance with state, agency, and HFW program requirements

Advance staff development through structured Professional Development Plans and regular supervision

Manage referrals, oversee budgets, and review key performance indicators

Support the documentation process to maintain alignment with the HFW framework

Collaborate with the UNCG HFW Training Program Implementation Specialist to pursue coach credentialing

Monitor the fidelity of Thompson’s HFW team

Engage with community partners and stakeholders, participating in community events and ongoing collaborative meetings

Maintain clear communication with both internal leadership and external organizations

Develop innovative strategies to expand the HFW program in Mecklenburg County and neighboring counties

Carry a caseload for two HFW families alongside supervisory responsibilities

Qualification

Master's degreeLeadership experienceCoaching skillsProject managementCommunication skills

Required

Master's degree

Verified 3 years of work experience as a high-performing individual contributor in a related field

Exposure to leadership/management experiences, either through short-term project management, coordination, training or actual leadership positions

Displays the capacity/coachability for future growth and development as a leader

Must have a valid Driver's License and meet any credentialing, licensing, and privileging standards as it pertains to the program(s) they lead

All potential job candidates must pass a drug screening test, and an extensive background check is required

Position requires mobility in the counties served (Mecklenburg, Stanly, Union, and Cabarrus counties), remote work, and occasional commute to the office