Level 1 Help Desk Technician Part time jobs in United States
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Scorpion Technology, LLC ยท 23 hours ago

Level 1 Help Desk Technician Part time

positionHouston, TX
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level

Scorpion Technology, LLC is a provider of affordable and professional IT services, specializing in managing and supporting small business IT infrastructure. They are seeking a Level 1 Help Desk Technician for a part-time, on-site position to handle technical support requests, troubleshoot hardware and software issues, and provide help desk assistance for desktop computers and peripheral devices.

Cloud ComputingCloud StorageComputerConsultingCyber SecurityDocument ManagementHardwareInformation TechnologySoftware
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H1B Sponsor Likelynote
Hiring Manager
Jonathan Cardoza
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Responsibilities

Handle technical support requests
Troubleshoot hardware and software issues
Provide help desk assistance for desktop computers and peripheral devices
Support computer repair, installation, and basic maintenance tasks to ensure smooth day-to-day operations for our clients

Qualification

Desktop ComputersTechnical SupportTroubleshootingRelevant CertificationsSmall Business IT ExperienceCustomer Service

Required

Skills in Desktop Computers and Computer Repair
Expertise in Technical Support and Help Desk Support
Strong Troubleshooting abilities
Excellent problem-solving skills and attention to detail
Strong customer service and communication skills
Ability to work effectively in an on-site environment in Houston, TX

Preferred

Relevant certifications (such as A+, Network+, or equivalent) are a plus
Familiarity with small business IT environments or previous experience is beneficial

Company

Scorpion Technology, LLC

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We manage and support small business IT infrastructure for one low monthly fee. We provide affordable and professional computer support in Houston, TX.
dateFounded in 2017
location
Houston, Texas, USA
people-size2-10 employees
web-link
https://www.scorpionitsupport.com

H1B Sponsorship

Scorpion Technology, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (4)
2020 (2)

Funding

Current Stage
Early Stage
Company data provided by crunchbase