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NEOGOV · 20 hours ago

Program Specialist & Volunteer Coordinator (PS2) Olympic View Area

Jefferson County - Port Townsend, WA

Full-time

Onsite

Mid Level

$45K/yr - $60K/yr

4+ years exp

Washington State Parks and Recreation Commission is seeking a Program Specialist & Volunteer Coordinator for the Olympic View Area. This role involves managing the volunteer program, coordinating events, and overseeing administrative functions within the park area to enhance visitor experiences.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Manage and lead the area Volunteer Program: Establishes procedures and interprets and applies volunteer policies to the work unit

Coordinates, organizes and/or directs the operation of the volunteer program within the area including coordination, recruitment, selection, and appointment of volunteers

Meets with multiple Friends groups, assist with annual plans, and Co-operative agreements, attends board meeting when possible

Develops and implements training and orientation programs for volunteer programs within the area

Manages special activity permits: Manages all the areas commercial use permits

Answer questions and set up site visits with groups interested in commercial use permits and special activity permits. *(we average over 60 inquires a year and execute 30+ permits)*

Manage and lead the administrative functions of the park area: Serves as the CAMIS Area Administrator and ensures systems are operable and seasonal employees are trained; adds and deletes users to the system; manages retail products and maintains inventory within the CAMIS system; acts as the liaison between the Olympic View area and the agency CAMIS coordinator at Headquarters

Work with communication office to keep Olympic View area webpages updated

Assists with office coverage and retail sales: Answers phones, assists customers with questions, concerns, and sales

Accounts for monies obtained and reconcile monies with receipts. Acts as lead for bank deposits

Qualification

Volunteer CoordinationCustomer ServiceAdministrative SkillsFiscal AccountabilityProficient Computer SkillsState ParksInterpersonal InfluenceOrganizational Skills

Required

Four (4) years of experience in coordinating volunteers, customer service in a clerical setting, permitting, and interpreting & applying policies and procedures

A bachelor's degree in Business, Tourism and Management, or a closely related field. Education may substitute year-for-year for relevant experience

Valid driver's license with no restrictions (other than corrective lenses)

Knowledge of state government, rules, and regulations

Knowledge of State Parks rules and regulations

Work experience involving responsibility for financial data which required mathematical calculations

Work experience providing direct customer service

Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program (DCP).

All state employees are covered by the federal Social Security and Medicare systems.

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Full-time employees earn eight hours of sick leave per month.

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).

Washington State supports members of the armed forces with 21 days paid military leave per year.

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.