Apply on Employer Site

Fortegra · 23 hours ago

Claims Admin Support

Jacksonville, FL

Full-time

Onsite

Entry Level

1+ years exp

Fortegra is seeking a Claims Admin Support to oversee key administrative and financial tasks related to claims and billing operations. The role involves processing mail, managing credit card reconciliations, preparing reports, and providing general administrative support in a dynamic environment.

Insurance

Responsibilities

Process incoming and outgoing mail related to claims and billing operations

Prepare and maintain regular reports, including monthly summaries and ad-hoc analyses

Manage credit card reconciliation and monitor recovery reports

Process weekly billing files and ensure accurate data entry

Investigate and resolve credit or charge disputes

Research and process customer claims and reimbursements, ensuring policy compliance

File and track vendor incident reports as needed

Provide general administrative support and respond to internal and client inquiries

Maintain accurate and up-to-date internal records and documentation

Support cross-functional teams with reporting, billing, and client service tasks

Researching parts and replacement costs; ordering necessary parts and replacements

Maintaining servicer location data and maps

Entering and updating temporary specialty policies as required

Participate in any projects, reports, documentation, tasks or objectives assigned

Qualification

ExcelOutlookSalesforceCustomer serviceMultitaskingOrganizational skillsCommunication skillsProblem-solvingCritical thinkingAttention to detail

Required

High School Diploma or equivalency required

1-2 years of customer service/administrative experience; experience in a similar industry or in an office environment performing clerical duties is preferred

Strong interpersonal, customer service, and communication skills

Self-motivated with a proactive, problem-solving mindset

Proficient in Excel, Outlook, and Salesforce

Critical thinking and analytical skills

Highly organized with strong attention to detail and ability to multitask

Benefits

Medical

Dental

Life

Vision

Company paid short/long term disability

401(k)

Tuition assistance

Company

Fortegra

For more than 45 years, Fortegra and its subsidiaries have delivered risk management solutions that help people and businesses succeed in the face of uncertainty.

Founded in 1978

Jacksonville, Florida, US

501-1000 employees