Entergy · 3 weeks ago
Senior Monitoring and Observability Specialist
New Orleans, LA
Full-time
Hybrid
Senior Level
6+ years expEntergy is a utility company providing essential services, and they are seeking a Senior Monitoring and Observability Specialist to enhance their monitoring and observability services. The consultant will work closely with various teams to identify and close observability gaps, providing subject matter expertise and support for enterprise tools.
Electrical DistributionEnergyMarketingPower GridRetail TechnologyTrading Platform
No H1B
Responsibilities
Install, configure, and maintain monitoring tools and related technologies
Actively participate in cross-team investigations to identify gaps in observability and propose solutions to close those gaps. This will include after-hours support for high priority issues
Manage vulnerabilities throughout our tools portfolio in accordance with established policies/procedures
Stay abreast of emerging technologies and best practices, evaluating and implementing new tools and techniques to enhance efficiency and effectiveness of our monitoring services
Work seamlessly alongside a group of outsourced partners
Maintain detailed knowledge of our operational practices
Provide regular input to the department’s strategic roadmap
Follow ITIL processes for incident, change, problem, and vulnerability resolution
Qualification
Required
6+ years' experiences supporting or developing applications in an enterprise environment, with particular emphasis on monitoring/observability solutions
8+ years of experience supporting or developing applications in an enterprise environment, with particular emphasis on monitoring/observability solutions
Bachelor's degree in Computer Science, Information Technology, or related field is preferred. Experience will be considered in lieu of degree
Excellent troubleshooting skills, with the ability to diagnose and resolve complex issues in a timely manner
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders
Demonstrated ability to appropriately prioritize and manage workloads in a remote environment
Demonstrated ability to handle stressful situations calmly and effectively
Preferred
Solid knowledge of application, server, and/or network design
Demonstrated experience managing IT projects in an outsourced development environment
Experience implementing and managing monitoring solutions in a cloud environment is a strong plus (particularly AWS)
ServiceNow (Incident, Request, and Configuration Management)
Process automation
Continuous Improvement methodologies
Application Performance Monitoring (APM) experience
Experience with application or infrastructure development, support, or monitoring within major cloud platform(s) (e.g., AWS, Azure, etc.)
Splunk platform administration experience (e.g., design, installation, index management, etc.)
DevSecOps or FinOps toolsets
Company
Entergy
At Entergy (NYSE: ETR), we power life.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.3B2025-03-17Post Ipo Equity· $1.3B
1985-05-03IPO
Leadership Team
Drew Marsh
Chair and Chief Executive Officer
John O. Hudson III
SVP, federal policy, regulatory and government affairs
Recent News
2025-11-08
2025-11-06
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