Medpace · 20 hours ago
Manager, Infrastructure (Endpoint Engineering)
Cincinnati, OH
Full-time
Onsite
Mid, Senior Level
5+ years expMedpace is a full-service clinical contract research organization (CRO) providing clinical development services to the biotechnology, pharmaceutical, and medical device industries. The Manager, Infrastructure will oversee the administration of the enterprise desktop, mobile device, and conference room A/V environments while managing a team and providing technical leadership in Endpoint Management and configuration.
BiotechnologyPharmaceutical
Responsibilities
Manages people, processes, expense and project budgets, performance management, compliance activities, and associate development as required by the job
Coach, mentor and develop required skills, capabilities and behaviors of Engineering Team
Provides technical leadership and recommendations for best practices to senior management regarding Endpoint Management and configuration with Medpace’s Microsoft Intune, Microsoft 365, and Azure environments
Directly manage the global purchasing and forecasting of end-user workstation and peripheral purchases in accordance with the demands of Medpace’s new hire needs and refresh program requirements
Recommends and implements improvements to desktop architecture and design or redesign
Develops and maintains standard configuration of golden images for deployment into the virtual and physical desktop environment
Manages the process for deploying operating systems using Tanium, including updating images, creating and configuring task sequences, customizing pre-installation boot images, and building driver packages for various hardware types of operating system architectures
Determines the methodology for installing and configuring client software on computers in the enterprise endpoint environment using Tanium, Intune or similar products
Manages application and software updates, including packaging standard applications, publishing applications to the software catalog, and creating custom packages and scripts
Develop methodology and process to plan, monitor, and record hardware and software assets to ensure compliance with licenses/entitlements/contracts and property accounting policies
Oversee Audio/Visual capability across Medpace global conference room footprint using Microsoft Teams
Manages handheld mobile device fleet using MDM; and
Stay current on emerging technologies and new capabilities in the market
Qualification
Required
Bachelor's Degree in Computer Science or a related area
5+ years of experience in management positions, including leading technical teams supporting a 24/7/365 environment
7+ years of progressively responsible experience in an IT user or system support capacity
Prior experience in project management, execution, and delivery to customers
Microsoft Windows and MacOS system features, settings, and installation
Skill in providing Tier III desktop incident support to end-users and assisting system engineers to resolve technically complex issues, drive remediation through in-depth analysis, and develop and document standardized processes
Advanced working knowledge of Apple iPhone and Android mobile device interoperability
Knowledge of Intune and Autopilot, and their use for managing features, settings, and configurations of Windows, Office, and third‐party applications
Active Directory, Group Policy, JAMF and their use for managing user and computer objects
Requires high-level knowledge of Azure AD, Group Policy, Antivirus Management and MDM solutions
Ability to understand and write scripts in PowerShell and/or VBScript
Understanding of wired and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS
Ability to speak and write effectively, with emphasis on communicating technical issues to nontechnical audiences
Benefits
Flexible work environment
Competitive PTO packages, starting at 20+ days
Competitive compensation and benefits package
Company-sponsored employee appreciation events
Employee health and wellness initiatives
Community involvement with local nonprofit organizations
Discounts on local sports games, fitness gyms and attractions
Modern, ecofriendly campus with an on-site fitness center
Structured career paths with opportunities for professional growth
Discounted tuition for UC online programs
Company
Medpace
Medpace, Inc., a clinical research organization, provides clinical development services for pharmaceutical and biotechnology
5001-10000 employees
H1B Sponsorship
Medpace has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (21)
2023 (19)
2022 (22)
2021 (22)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-08-10IPO
2014-02-24Acquired
Leadership Team
J
Jesse Geige
President
Recent News
MarketScreener
2025-11-19
2025-10-27
2025-10-25
Company data provided by crunchbase