NEOGOV · 10 hours ago
Client Advocate I / Peer Support (Pee Dee)
Florence County, SC
Full-time
Onsite
New Grad, Entry Level
$37K/yr - $60K/yrNEOGOV is seeking a Client Advocate I to join their team at the Office of Mental Health, dedicated to providing compassionate care to the community. The role involves advocating for clients, helping them navigate challenges, and promoting recovery and self-advocacy through various support activities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as an active member of the client's treatment team. Advocate for services requested by the client. Cultivate the client's ability to make informed, independent choices, to set goals, and assist the client in gaining information and support from the community. Transportation by peer support utilized in helping the client gain information and support from the community. Plan activities with the client that lead to improved self-concepts through empowerment and self-determination opportunities. Teach and role model the importance of medication monitoring, clear communication with doctors and other caregivers, developing a WRAP plan, Psychiatric Advance Directive, and/or crisis plan to facilitate or avoid/shorten hospitalization. Assist with learning how to maintain stable housing and employment. Provide support and encouragement to both the client and their family members, when it is the choice of the client to do so. Increased collaboration with community partners. Increase membership of the Patient Advisory Board and sponsor many awareness/advocacy events. Coordinate and sponsor a minimum of nine (9) events to promote mental health awareness and advocacy. As needed, transportation by peer support staff, effectively assist clients in reaching these goals
Offer clients hope of recovery from mental illness by sharing their own recovery stories and teaching clients how to tell their own recovery stories effectively. Use their unique recovery experience to model the value of every individual's recovery experience and to teach effective coping techniques and self-help strategies
With assistance from a supervising MHP, will document the following on the client's treatment plan; Identified, person-centered strengths, needs abilities and recovery goals. Interventions to assist the consumer with reaching their goals for recovery. Progress made towards goals
Maintain a working knowledge of current trends and developments in the areas of mental health through relevant materials and through continuing education when offered by the Office of Human Affairs and SCDBHDD
Qualification
Required
A high school diploma and relevant program experience. A bachelor's degree may be submitted for the required program experience
Provide services in client's current living situation, natural environment, and in a traditional setting
Have knowledge of group behavior and dynamic, societal trends and influences, human migrations, ethnicity, cultures and their history and origins
Be able to listen and understand information and ideas presented through spoken words and sentences
Have the ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
Be able to give full attention to what other people are saying, taking time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
Have the ability to look for ways to help people
Be able to handle complaints, settle disputes, resolve grievances and conflicts, or otherwise negotiate with others
Preferred
Bilingual abilities in English and Spanish (or another language) are a plus
Benefits
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available
State Retirement Plan
State Optional Retirement Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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