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itD · 1 day ago

Program Manager II--Remote

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

itD is seeking a Program Manager II to support and scale Meta UXR’s global Vendor Procurement initiatives by driving operational excellence, process optimization, and data-informed decision-making. This role plays a critical part in enabling UX Research teams by developing scalable frameworks and ensuring vendor procurement processes run efficiently.

ConsultingInformation TechnologyIT ManagementProfessional ServicesSaaSSoftwareSoftware Engineering

Growth Opportunities

No H1B

Responsibilities

Support and scale Meta UXR’s Vendor Procurement initiatives by developing reusable frameworks for tracking vendor usage, services, and global spend

Manage procurement-related projects to drive process optimizations, operational efficiency, and scalable solutions

Collaborate closely with the Procurement Program Manager to maintain accurate trackers and dashboards that inform insights and identify process gaps

Track, manage, and maintain oversight of procurement queues, timelines, and deliverables to ensure timely execution

Communicate procurement processes clearly and triage inquiries to support UX Researchers and internal stakeholders

Prepare and deliver regular reports and presentations (weekly, monthly, quarterly) highlighting key metrics and insights for leadership

Maintain up-to-date vendor resources, including SOPs, documentation, team wikis, and toolkits for UX Research teams

Partner on cross-functional initiatives and contribute to the development of innovative processes, frameworks, and reporting solutions

Attend regular internal practice community meetings

Collaborate with your itD practice team on industry thought leadership

Complete client case studies and learning materials (blogs, media content)

Build materials contributing to the Digital Transformation practice

Attend internal itD networking events (virtual and in person)

Work with leadership on career growth and fast-track opportunities

Qualification

Data analysisVendor managementProject managementGSuite proficiencyData visualization toolsCollaboration skillsAttention to detailCommunication skillsProblem-solving