Customer Service Representative jobs in United States
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Packard Culligan Water ยท 1 day ago

Customer Service Representative

Packard Culligan Water is a family-owned dealership in Phoenix, AZ, specializing in water treatment and filtration systems. They are seeking a Customer Service Representative to build lasting customer relationships and deliver exceptional experiences through effective communication and multitasking.

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Responsibilities

Handle payments, invoices, and billing inquiries, and collections
Effectively communicate our products and services to customers and schedule in-home appointments when applicable
Address general water quality concerns and inquiries
Process daily and monthly administrative tasks as assigned
Efficiently schedule deliveries and service appointments

Qualification

Communication skillsProblem-solving abilitiesMicrosoft Office proficiencyAttention to detailMulti-tasking abilityTeam player

Required

High school diploma or equivalent is required
Strong communication skills, both verbal and written
Quick problem-solving abilities for addressing unique customer needs
Meticulous attention to detail to ensure accuracy
Willingness to become a water treatment expert through training
Proficiency in Microsoft Office, data entry, and documentation
Multi-tasking ability with different computer programs
Collaborative team player with a friendly demeanor

Benefits

$0 deductible medical insurance with affordable premiums!
Dental, vision, life insurance and more included in our comprehensive benefits package.
Career growth opportunities through training and development.
Competitive base pay, commission, and bi-annual employee incentives.
Additional incentives are available for collection goals met!
401k with employer match.
Achieve work-life balance with a consistent Monday-Friday schedule.
7 paid Holidays and a competitive PTO package.

Company

Packard Culligan Water

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Packard Culligan Water is a family-owned company with values based on relationships, unity, listening, and leading locally.

Funding

Current Stage
Late Stage

Leadership Team

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Derek Packard
President & CEO
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Brittany Farrell
Talent Acquisition Partner
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Company data provided by crunchbase