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Provident Bank · 1 week ago

Senior Digital Product Owner

Woodbridge, NJ

Full-time

Onsite

Senior Level

$74K/yr - $105K/yr

7+ years exp

Provident Bank is a highly regarded financial institution in New Jersey committed to enhancing customer and employee experiences. The Senior Digital Product Owner will be responsible for developing and enhancing digital banking platforms, including defining KPIs, analyzing product performance, and coordinating software launches.

Financial Services

H1B Sponsor Likely

Responsibilities

Collaborate with business stakeholders to define and track key product performance indicators (KPIs), release-specific success metrics

Advance the product vision and roadmap for digital products by representing the department / product in key management meetings and planning sessions

Develop product plans, vision, roadmap, and business cases to support product related investments

Ensure that capabilities are in-scope, on-time and of high quality

Define and Assess User-Centered-Design methodologies and research to achieve high user value and satisfaction

Support delivery of customer strategy within a single account servicing experience

Manages, prioritizes, and assesses the impact of all work items, such as new features, defects, , including providing the decision to create, fix or defer at the project level

Work closely with cross-functional teams, including marketing, IT and Vendor Partners to ensure successful product delivery

Conduct A/B testing and analyze data to measure the effectiveness of new features and provide recommendations to optimize conversion rates and user experience

Create customer transition plans, including onboarding, training, and support materials

Partner with Customer Experience team to improve customer experience and develop and prioritize product requirements based on user feedback and data-driven insights

Qualification

Digital Product OwnershipAgile MethodologiesUX Design PrinciplesProduct Development ToolsData AnalysisCommunication SkillsOrganizational SkillsTeamwork

Required

Bachelor's degree in computer science, Business Administration, or related experience preferred

Minimum 7 years' experience as a Digital Product Owner, with a focus on consumer digital products

Experience with product development tools, including JIRA, Asana, or Trello

Demonstrated command of UX design principles, user research methods and quality assurance methodologies

Proven knowledge and experience of working according to agile methodologies and lean product development

Excellent analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions

Strong organization skills, with experience leading cross-functional teams in both Waterfall and Agile environment

Excellent communication skills, with the ability to present complex information in a clear and concise manner

Key behaviors include a passion for building breakthrough digital experiences, meticulous attentions to detail and affinity for teamwork

Benefits

Paid time-off (PTO)

Holiday (PTO)

Medical, Dental and Vision Plans

Flexible and Health Savings Accounts

401(k) Retirement Plan

Disability Insurance

Employee Assistance Program

Basic Life Insurance

Tuition Disbursement

Loan Repayment programs

Supplemental Life Insurance

Accident

Critical Illness

Hospital Indemnity

Legal plans

Company

Provident Bank

Provident Bank is the wholly owned subsidiary of Provident Financial Services, Inc.

Founded in 1839

Jersey City, New Jersey, USA

1001-5000 employees

https://www.provident.bank

H1B Sponsorship

Provident Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)