Outreach · 1 day ago
Forward Deployed Engineer – AI Revenue Agents
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $110K/yr
5+ years expOutreach is a leading AI Revenue Workflow Platform that helps sales leaders enhance their performance through connected account visibility and insights. The Forward Deployed Engineer will deploy, customize, and operationalize AI Revenue Agents to improve customer sales processes and drive measurable outcomes.
Artificial Intelligence (AI)CRMEnterprise SoftwareSaaSSalesSales Enablement
Responsibilities
Lead AI Agent Pilots & Implementations Deploy and configure Outreach’s AI Revenue Agents in real customer environments, driving fast, measurable outcomes
Understand & Map GTM Workflows Partner with Sales, Marketing, and RevOps stakeholders to deeply understand business processes and identify where AI agents can be embedded to drive impact
Customize & Tune AI Behavior Adapt agent capabilities to customer-specific use cases using prompts, data integrations, routing logic, and system configurations
Develop Reusable Solutions Build and document repeatable implementation patterns, success criteria, and collateral to scale deployments across the customer base
Act as a Product & Field Liaison Provide structured feedback to Product and Engineering based on customer insights, and help communicate roadmap priorities to customers
Train & Enable Customer Teams Support customer readiness and change management with training, documentation, and functional support
Qualification
Required
5+ years in customer-facing implementation or deployment roles (e.g., Solutions Engineering, Professional Services, Revenue Operations, or FDE roles)
Experience with AI/ML systems, LLMs, or prompt engineering a plus
Technical experience with SaaS integrations, APIs, data pipelines, or CRM systems (Salesforce, HubSpot, etc.)
Strong understanding of sales workflows (e.g., prospecting, discovery, pipeline management, deal review)
Ability to translate complex business processes into clear, executable deployment plans
Strong communication skills for working cross-functionally with Product, Engineering, and GTM teams
Experience working in Agile or iterative implementation models (pilots, MVPs, rollouts)
Preferred
Experience with AI copilots, agents, or LLM-powered tools
Familiarity with Outreach platform and its ecosystem
Background in Revenue Operations or GTM consulting
Experience with scripting languages or tools (e.g., Python, SQL, Postman) for light configuration or debugging
Benefits
Flexible time off
401k to help you save for the future
Generous medical, dental, and vision coverage for full-time employees and their dependents
A parental leave program that includes options for a paid night nurse, and a gradual return to work
Infertility/ assisted reproductive services benefit
Employee referral bonuses to encourage the addition of great new people to the team
Snacks and beverages in the Office, along with fun events to celebrate
Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Company
Outreach
Outreach is a sales engagement platform that uses AI for predictive analytics as it relates to sales.
501-1000 employees
H1B Sponsorship
Outreach has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (13)
2022 (28)
2021 (15)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$489.02MKey Investors
Sands Capital VenturesLone Pine CapitalSpark Capital
2022-06-01Secondary Market
2021-07-15Secondary Market
2021-06-02Series G· $200M
Leadership Team
Abhijit Mitra
Chief Executive Officer
Jim Lee
VP Revenue Strategy
Recent News
2025-11-21
Company data provided by crunchbase