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Hilton Atlanta · 1 day ago

Complex Senior Sales Manager - Hilton Atlanta and Signia Atlanta Complex

Atlanta, GA

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Hilton Atlanta is seeking a Complex Senior Sales Manager to join their team. This role involves generating new leads for group opportunities, developing market strategies, and maintaining customer relationships to maximize revenue for the hotel.

Hospitality

Responsibilities

Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals

Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams

Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals

Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent

Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy

Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market

Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel

Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events

Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market

Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market

Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts

Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs

Qualification

Sales ManagementLead GenerationCustomer Relationship ManagementMarket AnalysisNegotiation SkillsTeamworkAdaptabilityCustomer Focus

Required

3+ years of experience in a full-service convention hotel environment

Specializing in the SMERF market

Proven client following and strong sales results

Highly motivated to exceed goals

Ability to build lasting client relationships

Thrive in a collaborative team setting

Organized and adept at managing a high volume of leads

Skilled at closing business quickly

Driven, ambitious, and eager to succeed

Strong sales, communication, and networking skills

Ability to demonstrate a deep understanding of customer needs

Apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel

Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries

Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events

Maintain up to date pipeline of business opportunities

Represent hotel in all interactions dealing with their customers relative to sales

Conduct site inspections through masterful storytelling with prospective and existing customers

Preferred

Candidates who significantly exceed these qualifications may be considered for a full-time remote position

Reside in a major metropolitan area within the Northeast or Southeast territory

Benefits

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs