Golden Isles Convention & Visitors Bureau · 1 day ago
Retail Manager
St Simons Island, GA
Full-time
Onsite
Entry, Mid Level
2+ years expThe Golden Isles Convention and Visitors Bureau is a nationally recognized destination marketing organization dedicated to promoting tourism in Glynn County, Georgia. They are seeking a Merchandising Manager to drive the vision, strategy, and day-to-day operations of their retail storefront, focusing on creative merchandising and data-driven decision-making to enhance customer experience and brand presence.
AdvertisingMarketingTourism
Responsibilities
Lead a strategic merchandising plan that drives revenue, reinforces brand standards, and enhances the visitor experience
Lead retail operations by initiating and coordinating program procedures
Ensure consistent visual merchandising and train staff to uphold brand presentation standards
Implement cross-training of employees to uphold the store brand and the retail efforts of the CVB
Streamline daily operations, policies, and service standards to maximize retail efficiency and guest satisfaction
Support hiring, training, and team development to foster a high-performing, hospitality-driven environment
Manage annual budgets, monitor financial performance, and improve profitability through inventory planning and cost control
Use sales data and trends to guide buying decisions, balancing owned and consignment inventory for maximum return
Track and evaluate KPIs to uncover growth opportunities and drive continuous improvement
Source unique, locally made merchandise; manage vendor relations, purchasing, and product performance
Design elevated, seasonal displays that reflect the shop’s premium identity and respond to customer behavior
Develop promotional calendars, in-store events, and markdown strategies to drive store traffic and sales
Partner with marketing on campaigns, product storytelling, and social media content tied to merchandise
Launch and oversee e-commerce operations, integrating inventory and customer experience across platforms
Partner with the Finance Team to manage all retail financial operations, ensuring accuracy, accountability, and transparency
Collaborate closely with the Senior Accountant to prepare purchase orders, verify incoming inventory, and maintain precise records
Lead periodic inventory cycle counts to support accurate financial reporting and operational integrity
Oversee configuration and maintenance of the Square POS system, including user access, item setup, and data accuracy
Ensure all merchandise is properly documented with pricing, descriptions, and SKU data to support inventory control and reporting
Maintain and refine a real-time KPI dashboard to monitor performance and drive continuous improvement
Prepare and present monthly sales reports with actionable insights for cross-functional leadership
Analyze category, item, and vendor performance to identify growth opportunities and support strategic decision-making
Other special projects, reports, tasks, and financial assessments as assigned by the CFO or Senior Management
Attend and participate in staff meetings, department meetings and other company training programs as required
Qualification
Required
Four-year college degree
2 + years of experience in a merchandising management role
2 + years in both a retail and online platform
Knowledge of market trends and principles
Excellent written and oral communication skills
Excellent analytical skills
Creative problem solving skills
Proficiency in Microsoft Office (Word, Excel, Publisher, Outlook, PowerPoint, Teams, etc.)
Proficiency in Square Point of Sale software or equivalent software
Highly organized with all aspects of work, both digital and paper
Ability to lift 30 pounds safely and adequately to waist height and carry as required
Ability to walk and/or stand for extended periods of time
Benefits
Vacation
Health and dental
Vision benefits
Participation in the company retirement program
Company
Golden Isles Convention & Visitors Bureau
Dedicated to promoting and expanding tourism in Glynn County, Georgia, our mission is to make the Golden Isles a successful, nationally recognized resort destination.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Scott McQuade
President and CEO
Brenda O'Looney
Chief Financial Officer
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