TikTok · 22 hours ago
TikTok Shop - TikTok Shop Partner, Strategic Partner Manager
United States
Full-time
Remote
Senior Level
$137K/yr - $274K/yr
5+ years expTikTok is a leading destination for short-form mobile video, and they are seeking a dynamic Strategic Partner Manager for their TikTok Shop Partner ecosystem. This role involves managing relationships with solution partners on TikTok Shop and developing strategies to enhance partner performance and satisfaction.
Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
Responsibilities
Account Management: Oversee and manage a partner account portfolio on TikTok Shop. Drive partner GMV growth and service capability by providing full suite vertical solutions based on the seller and creator journey, from basic TikTok Shop Management to shop operations, affiliate operation, shoppable video production, Shopping Ads, Livestreaming operation, and community management
Strategy Development: Collaborate with partners to develop customized strategies that align with their business goals and TikTok Shop's capabilities. Identify business models and implement special projects and best practices for optimizing visibility and sales on the platform
Performance Analysis: Regularly analyze partner performance data to identify trends, opportunities, and areas for improvement. Provide partners with actionable insights and recommendations
Relationship Building: Foster solid and long-term relationships with partners. Act as the primary point of contact for all account-related inquiries and issues, ensuring a high level of partner satisfaction
Collaboration with Cross-Functional Teams: Collaborate closely with category managers on matchmaking between Brands and TSPs by identifying their needs, strategically developing and landing the brand growth plan, and consolidating the growth methodology on TikTok Shop. Work closely with marketing, product, and technical teams to address partner needs, develop new features, and resolve technical issues
Live Operations Management: Collaborate with TSPs to identify and support LIVE sellers, defining live goals for each. Facilitate regular communication and feedback loops with TSPs to ensure continuous improvement. Monitor live session metrics and implement strategies to improve GMV/hour and Conversion Rates
Qualification
Required
Established 5 years of work experience with agencies (marketplace, social commerce preferred) and e-commerce (working at a brand or marketplace)
Strong merchant growth mindset and operational skills
Experience working with c-suite leadership and has a strong executive presence
Ability to analyze data and provide strategic insights
Preferred
Familiarity with TikTok and other content platforms; experience in live streaming or social e-commerce is preferred
Excellent interpersonal and negotiation skills
A good team player and a fast learner who is open to changes
Attention to detail, affinity with numbers, logic, and strong problem-solving
Benefits
Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
10001+ employees
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)
Funding
Current Stage
Late StageLeadership Team
N Ali Mohamed
CEO
Blake Chandlee
VP Global Business Solutions
Recent News
2026-01-09
2026-01-09
Company data provided by crunchbase