Synergy Health Partners · 2 weeks ago
Orthopedic Clinic Front Desk Coordinator
Augusta, GA
Full-time
Onsite
New Grad, Entry Level
$16/hr - $19/hrSynergy Health Partners is a healthcare organization seeking an Orthopedic Clinic Front Desk Coordinator. This role performs essential administrative and patient support duties to ensure efficient clinic operations and quality patient care, including managing scheduling and maintaining accurate records.
Health CareHospital
Responsibilities
Greet patients, visitors, and vendors in a professional, courteous, and welcoming manner
Answer multi-line phone systems and route calls appropriately
Assist patients with questions regarding appointments, paperwork, and office policies
Maintain patient confidentiality and always comply with HIPAA regulations
Surgery Scheduling
Verify patient demographics, insurance information, and identification
Ensure all required forms, consents, and authorizations are completed
Check patients out and schedule follow-up appointments as needed
Schedule, reschedule, and cancel patient appointments accurately
Coordinate appointments for orthopedic providers, imaging, and follow-up visits
Manage appointment availability to optimize provider schedules
Notify patients of schedule changes, delays, or provider availability
Enter and update patient information in the electronic medical record (EMR) system
Verify insurance eligibility and referral requirements when applicable
Scan, upload, and maintain patient documentation and records
Assist with obtaining referrals and prior authorizations as directed
Maintain a clean, organized, professional front desk and waiting area
Communicate effectively with clinical staff regarding patient flow and needs
Handle incoming and outgoing mail, faxes, and electronic correspondence
Assist with special projects and administrative tasks as assigned
Adhere to all clinic policies, procedures, and safety standards
Demonstrate professionalism, reliability, and teamwork
Maintain punctual attendance and flexibility in a fast-paced environment
Perform other duties as assigned
Qualification
Required
Full-Time, Monday - Friday, 8am - 4pm
Performs essential administrative and patient support duties to ensure efficient clinic operations and quality patient care
Assists clinical staff, supports patient check-in and check-out, manages scheduling, and maintains accurate records
Demonstrates knowledge of patient care practices and professional office procedures to appropriately support patients and staff
Complies with all federal, state, and facility requirements and adheres to the policies and procedures established by Synergy Health Partners and the medical clinic
Greet patients, visitors, and vendors in a professional, courteous, and welcoming manner
Answer multi-line phone systems and route calls appropriately
Assist patients with questions regarding appointments, paperwork, and office policies
Maintain patient confidentiality and always comply with HIPAA regulations
Surgery Scheduling
Verify patient demographics, insurance information, and identification
Ensure all required forms, consents, and authorizations are completed
Check patients out and schedule follow-up appointments as needed
Schedule, reschedule, and cancel patient appointments accurately
Coordinate appointments for orthopedic providers, imaging, and follow-up visits
Manage appointment availability to optimize provider schedules
Notify patients of schedule changes, delays, or provider availability
Enter and update patient information in the electronic medical record (EMR) system
Verify insurance eligibility and referral requirements when applicable
Scan, upload, and maintain patient documentation and records
Assist with obtaining referrals and prior authorizations as directed
Maintain a clean, organized, professional front desk and waiting area
Communicate effectively with clinical staff regarding patient flow and needs
Handle incoming and outgoing mail, faxes, and electronic correspondence
Assist with special projects and administrative tasks as assigned
Adhere to all clinic policies, procedures, and safety standards
Demonstrate professionalism, reliability, and teamwork
Maintain punctual attendance and flexibility in a fast-paced environment
Perform other duties as assigned
Company
Synergy Health Partners
Synergy Health Partners is driven by a commitment to transparency, responsiveness, and excellence.
Founded in 1992
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Kraus
Chief Financial Officer
Richard L. Makowiec
Chief Medical Officer
Recent News
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