Ameren · 1 day ago
Engineering Rep Step 1
Decatur, IL
Full-time
Onsite
Entry Level
$31.11/hr - $32.11/hr
1+ years expAmeren Illinois is a provider of electric transmission and distribution services as well as natural gas distribution services. They are seeking an Engineering Representative Step 1 who will complete a training program and assist customers with electric, gas, and lighting service inquiries while maintaining positive relationships and supporting team members.
ConsultingConsumer ElectronicsElectrical DistributionEnergyInformation TechnologyOil and GasSolar
Responsibilities
Complete the Engineering Representative Training Program, which includes three gas and electric classroom modules. The employee must successfully pass weekly tests and two final exams with a minimum average score of 70%. Upon completion, the employee should be able to confidently advise customers on proper electric, gas, and lighting policies
Handle incoming and outgoing customer calls and email correspondence to gather details for customer-requested projects
Use training and company computer systems to initiate, engineer, and complete standard design customer requests, ensuring adequate electric, natural gas, and lighting service is provided
Assist with the initiation of non-standard customer projects by asking appropriate questions and entering clear, concise notes to support other departments in meeting with customers and completing the engineering and design work
Participate in quality monitoring and coaching sessions to ensure all customer interactions (calls and emails) meet company standards
Maintain positive and productive relationships with customers and colleagues across departments, with a primary focus on customer satisfaction
Support team members as needed by assisting with departmental workload
Help train new employees on job responsibilities and computer systems
Qualification
Required
High school diploma or equivalent required
Successful completion of high school algebra or above with a grade of 'C' or above required
Satisfactory completion of courses with a grade C or better in D.C. and A.C. electricity or the equivalent from an accredited university, college or junior college required
1 year experience working with electricity may be considered in lieu of D.C. & A.C. course
If selected, applicants will be asked to provide high school and/or college or junior college transcripts
Benefits
Annual incentive payments based on company performance
Benefits & Perks Page for more information on benefits provided to regular full-time employees
Company
Ameren
Ameren is a delivery company that specializes in natural gas and electric distribution, as well as electric transmission services.
5001-10000 employees
H1B Sponsorship
Ameren has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (8)
2022 (15)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$5.35B2025-09-15Post Ipo Debt· $350M
2025-05-12Post Ipo Equity· $521.74M
2025-03-26Post Ipo Debt· $500M
Leadership Team
Michael Moehn
Senior Executive Vice President and CFO, Ameren Corp; Chairman and President, Ameren Services
K
Kevin DeGraw
Vice President, Renewable and Storage Projects
Recent News
2025-12-15
2025-12-12
Company data provided by crunchbase