VCA Animal Hospitals ยท 22 hours ago
Client Service Representative
Orange Park, FL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $20/hrVCA All Animal Hospital of Orange Park is seeking an experienced Client Service Representative to join their dedicated and compassionate team. The role is essential in building trust and ensuring a positive client experience through outstanding service and effective communication.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Greeting clients and their pets warmly and professionally
Answering phones, scheduling, and confirming appointments
Guiding clients and pets to exam rooms and assisting with patient flow
Making outbound calls for appointment follow-ups and prospective clients
Presenting and explaining fees and treatment estimates
Processing payments and handling financial transactions accurately
Recommending and coordinating products and services, including prescriptions
Educating clients on non-medical pet care and preventive health (heartworm prevention, flea & tick control, housebreaking, etc.)
Managing medical records, charts, reports, and correspondence
Maintaining a clean, organized, and welcoming hospital environment, including light cleaning and removal of animal waste
Qualification
Required
Personable, detail-oriented, and highly professional
Thrives in a fast-paced environment
Passionate about helping both pets and the people who love them
Communicates clearly and professionally with clients and team members
Compassionate, reliable, and detail-oriented
Can multitask effectively in a fast-paced environment
Works well both independently and as part of a collaborative team
Maintains a positive attitude and commitment to exceptional service
Thrives in a fast-paced environment
Preferred
Prior customer service experience (veterinary or medical experience preferred, but not required)
Benefits
Medical, Dental & Vision insurance
Paid vacation and sick time
Paid parental leave
401(k)
Employer-paid life, short-term & long-term disability insurance
Generous personal pet care and product discounts
Access to the people, resources, and career growth opportunities of a large veterinary community
Free wellness and mental health resources (including Headspace)
Referral bonuses and career development opportunities
Company
VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.
Founded in 1986
10001+ employees
H1B Sponsorship
VCA Animal Hospitals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (16)
2022 (14)
2021 (19)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Trevor Adams, CPA, CGMA
Chief Financial Officer
Amanda Gillespie
Senior Talent Acquisition Partner at VCA Animal Hospital
Recent News
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