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Sherwin-Williams · 1 week ago

Awareness & Training Analyst

United States

Full-time

Remote

Entry Level

$75K/yr - $95K/yr

1+ years exp

Sherwin-Williams is committed to fostering a security-conscious culture through their cybersecurity education initiatives. The Awareness and Training Analyst will develop and execute training programs, coordinate awareness campaigns, and manage phishing simulations to ensure employees are equipped to recognize and respond to cyber threats.

ChemicalManufacturingSales

No H1B

Responsibilities

The Cybersecurity Awareness and Training Analyst is responsible for supporting the development, delivery, and continuous improvement of cybersecurity education and awareness programs across the organization. This role ensures that employees are equipped with the knowledge and tools necessary to recognize and respond to cyber threats, fostering a culture of security and compliance

The incumbent will collaborate closely with cross-functional teams—including IT, HR, and Communications—to ensure training content is relevant, engaging, and aligned with organizational risk priorities. They will manage awareness platforms and learning management systems (LMS), ensuring accurate configuration, user access setup, and timely updates to training modules and resources

The analyst will be skilled in analyzing training metrics and user engagement data to assess program effectiveness, identify gaps, and provide actionable insights to leadership. They will develop custom reports and dashboards to support strategic decision-making and compliance tracking

This role also involves recommending improvements to awareness strategies, training delivery methods, and content formats to optimize user experience and reduce human risk. The analyst will lead user training sessions, coordinate phishing simulations, and serve as a key liaison between technical teams and business units to promote secure behaviors and practices

Qualification

Cybersecurity Awareness TrainingLearning Management Systems (LMS)Training Content DevelopmentMicrosoft Office SuiteAnalytical SkillsInclusionDiversity CommitmentEffective CommunicationProblem-Solving SkillsFacilitation Skills

Required

Bachelor's Degree (or foreign equivalent) or in lieu of a degree, at least 12 years in experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business)

1-3 years of experience in IT/Cybersecurity

1-3 years of experience in cybersecurity awareness, training development, or instructional design, preferably in a corporate or enterprise environment

Basic understanding of adult learning principles and instructional methodologies for technical and non-technical audiences

Familiarity with Learning Management Systems (LMS) and digital training platforms for course creation, deployment, and tracking

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for content creation, spreadsheet management, and communications

Strong analytical and problem-solving skills with the ability to interpret training metrics and user engagement data

Effective communication skills with the ability to translate technical cybersecurity concepts into accessible, engaging content for diverse audiences

General knowledge of tools and techniques related to training automation, phishing simulations, and awareness campaign management

Understanding of data management principles and spreadsheet functions for tracking training completion, compliance, and reporting

Must possess expert knowledge of Microsoft Office tools (Word, Excel, PowerPoint)

Learning Management System (LMS) Administration and Reporting

Training Content Development (eLearning, instructor-led, microlearning formats)

Communication and Engagement Strategy (email, intranet, newsletters)

Phishing Simulation Tools and User Behavior Analysis

Minimum of 1 years of experience in designing, delivering, or coordinating training programs, preferably within IT, cybersecurity, or technology-related fields

Strong facilitation, verbal, and written communication skills, with the ability to explain technical concepts

Strong commitment to inclusion and diversity

Preferred

Associate Professional in Talent Development (APTD), SANS Security Awareness Professional (SSAP), CompTIA Security+, or CISSP (Certified Information Systems Security Professional)

1-3 years of experience supporting cybersecurity awareness programs or IT training initiatives

Experience with Learning Management Systems (LMS) and digital training platforms for course creation, deployment, and tracking

Knowledge of the NIST Cybersecurity Framework's Protect function, with demonstrated ability to reduce enterprise risk

Experience with communication strategies for internal campaigns, including newsletters, intranet posts, and email outreach

Exposure to behavior-based risk analysis and human risk metrics in cybersecurity contexts

Knowledge of U.S. privacy laws, GDPR, and other global data protection regulations, with the ability to incorporate compliance requirements into cybersecurity awareness and training initiatives

Knowledge of the following frameworks: NIST Privacy Framework (PF), NIST Cyber Security Framework (CSF)

Basic Data Analysis and Visualization for training metrics and KPIs