Managed Staffing, Inc. · 1 day ago
Patient Service Representative
Whittier, CA
Contract
Onsite
Entry Level
$22/hr - $22/hr
1+ years expManaged Staffing, Inc. is seeking a Patient Service Representative to handle pre-registration and registration tasks for inpatients and outpatients. The role involves securing upfront collections, assisting with benefits applications, and ensuring effective communication with patients and medical staff.
Human ResourcesInformation TechnologyStaffing Agency
Hiring Manager
Dhanya Shetty
Responsibilities
Performs all tasks related to pre-registration, and registering of inpatients and outpatients including securing and calculating upfront collections with co-pays, and co-insurance in an efficient, accurate and hospitable manner to ensure that patient, physician and hospital needs are met
Completes the Hospital Presumptive Eligibility comprehensive training program as required to properly interview and screen uninsured patients
Evaluates patients within the established guidelines to assist in identifying state programs that patients may qualify and link to temporary M/Cal coverage and possible full scope M/Cal
Initiate and completes the application process for benefits by assisting applicants with the completion of all the necessary paperwork
Compiles records and assess information to determine eligibility status, including number of people in applicant’s household
Documents and update efforts in our database to ensure we have current updates on the outcome and successful completion of process
For Emergency Registration Representatives they will continue to enhance their registration knowledge along with the fundamental financial counseling skills required and expected of the financial counselor role, which is inclusive of the diverse financial programs offered at PIH Health
Qualification
Required
Excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians
Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required
Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor
Strong Computer skills and Knowledge in Word, Excel and ability to maneuvering through multiple screens in a timely manner
Insurance knowledge required
Ability to multi-task in a fast and high pressured environment
Stringent adherence to all HIPPA laws
Strong typing skills 45 and up wpm is required
Strong analytical skills, problem solving. The ability to act and decide accordingly
Complete HPE comprehensive training program as required
Excellent Customer service and phone skills with a background in the medical industry
Ability to travel to off-site locations (Outpatient only)
Preferred
1+ year of medical office /hospital work experience preferred
Medical terminology knowledge strongly preferred
Company
Managed Staffing, Inc.
Managed Staffing Inc (a Spin off from Adea) – is a Dallas, TX based firm that specializes in permanent and contract Staffing Services, in both IT and non-IT areas.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Abid Abedi
Founder and Chairman
Company data provided by crunchbase