Salesforce · 20 hours ago
Senior Director, Technical Program Management
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. They are seeking a Senior Director of Technical Program Management to lead a portfolio of mission-critical initiatives, drive execution strategy, and foster organizational alignment across complex, cross-functional programs.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Strategic Program Leadership: Architect and drive the full operating framework (Ops Model) for a portfolio of complex, short-term programs, ensuring alignment with Salesforce's strategic priorities and demonstrating significant business impact
Portfolio Management & Execution: Directly lead and manage a portfolio of high-visibility programs from concept through deployment. Define program scope, facilitate critical analyses, develop comprehensive business cases, charters, and fit-for-purpose execution plans
Operational Excellence & Process Ownership: Champion and institutionalize best-in-class delivery practices across development teams. Drive continuous improvement by owning and optimizing processes, tools, and communication channels, leveraging metrics, and leading regular, high-impact retrospectives
Executive Alignment and Communication: Partner strategically with executive and senior leadership across Engineering, Product, and Business teams to align roadmaps, prioritize initiatives, negotiate technical trade-offs, and facilitate critical decision-making. Present crisp, regular updates on program health, risk assessment, and dependency management to executive steering committees
Risk and Dependency Management: Proactively identify, analyze, and mitigate complex cross-program risks and dependencies that span multiple teams and organizations, ensuring clear communication of impact and proposed resolution paths to all stakeholders
Performance Tracking: Define, track, and communicate key Program KPIs and Portfolio Objectives and Key Results, providing transparent reporting that measures progress against strategic business outcomes
Cross-Organizational Influence: Cultivate deep, positive, and influential relationships with senior business leaders and technical teams across organizational boundaries, effectively prioritizing, unblocking, and removing systemic cross-team impediments at scale
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience leading complex software development programs
10-12+ years of progressive experience in Technical Program Management within a large-scale, enterprise software environment, demonstrating a proven ability to lead and deliver multi-year, strategic programs across multiple organizational boundaries
Deep understanding of modern software architecture, cloud platforms (ideally the Salesforce Platform), and the technical complexities inherent in a global, highly available system. Solid background in enterprise software development cycle
Demonstrated strong technical and business vision, with the ability to translate complex strategic objectives into clear, executable program plans
Proven track record of successfully implementing, scaling, and optimizing development processes utilizing various agile methodologies (Scrum) at an organizational level
Exceptional communication, negotiation, and stakeholder management skills, with proven ability to influence technical and non-technical senior leaders (VP/SVP level) without formal authority
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Recent News
2026-01-08
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