The Daniel & Henry Co. ยท 1 day ago
Commercial Property Claims Advocate
The Daniel & Henry Co. is an independent insurance brokerage firm in Missouri, providing a full range of risk management and insurance products. They are seeking a Commercial Property Claims Advocate to deliver high-touch claims support for commercial clients, guiding them through complex property claims and ensuring favorable outcomes.
InsuranceRisk Management
Responsibilities
Partner closely with Producers to support client relationships and align claims strategy with account objectives
Liaise with carrier claim representatives and carrier account managers to facilitate timely claim handling and escalate issues when appropriate
Interpret and explain policy language, coverage provisions, sublimit, deductibles, and endorsements in clear, practical terms
Assist clients in responding to coverage positions, reservation of rights letters, and partial denials, including identifying areas for clarification or dispute
Advocate for fair and appropriate claim outcomes, supporting negotiations related to scope, damages, and settlement
Review and analyze estimates, invoices, reports, and supporting documentation for accuracy and consistency with policy terms
Qualification
Required
3+ years of commercial property claims handling or claims advocacy experience
Strong understanding of commercial property insurance policies and coverage interpretation
Excellent written and verbal communication skills with a client-first mindset
Strong organizational and time management skills
Proficiency with claims management systems and Microsoft Office
Active adjuster license or ability to obtain required licensing (as applicable)
Preferred
Experience reviewing and analyzing property damage estimates (Xactimate or similar platforms preferred)
Experience with Applied Systems EPIC and Sharepoint is a major plus