Exiger · 10 hours ago
Application Support Intern (Summer 2026)
New York, New York, United States
Internship
Hybrid
Intern
$25/hr - $25/hr
Start in 2026 SummerExiger is a leading supply chain risk management software-as-a-service company, seeking a curious, solution-oriented Application Support Intern for Summer 2026. The intern will support Exiger’s product suite while contributing to operational and process improvements during a significant tooling and platform transformation.
Artificial Intelligence (AI)ComplianceInformation TechnologyLegalRisk ManagementSaaSSoftwareSupply Chain Management
Responsibilities
Develop a working knowledge of Exiger’s product suite (training provided)
Provide end-user application support across Exiger’s platforms
Coordinate, prioritize, and track incoming support requests
Analyze and troubleshoot application issues while minimizing response time
Take ownership of support issues through final resolution, including clear communication with stakeholders
Facilitate problem-solving between end-users, engineering, infrastructure, and other internal teams
Support customer onboarding activities, including acquisition, configuration/enablement, and operational readiness
Participate in business-as-usual (BAU) support activities to ensure smooth product operations
Assist with the rollout and optimization of new support tools and capabilities, including:
ServiceNow (SNOW)
Customer portals
Automation and workflows
Reporting and dashboards
Systems integrations and AI-assisted tooling
Status pages, runbooks, and knowledge bases
Help design, document, and improve processes that take advantage of newly implemented tools
Contribute to special projects such as migrations, product updates, process optimization, and automation initiatives
Qualification
Required
Currently pursuing or recently graduated with a Bachelor's degree in Computer Science or a related technical field
Strong verbal and written communication skills
Ability to work independently while collaborating effectively in a team environment
Comfortable multitasking and balancing competing priorities in a fast-paced setting
Ability to quickly assimilate technical information and apply it to real-world problems
Preferred
Prior development or scripting experience (at any level) is a strong plus
Interest in understanding how software systems work and how they can be leveraged to improve operational outcomes
Benefits
Valuable hands-on experience in a dynamic and supportive team
Mentorship from industry experts
Hybrid work environment with meaningful in-office collaboration
Hands-on experience working with an experienced Application Support team
Dedicated mentorship and professional development opportunities
Exposure to real-world SaaS security, compliance, and risk management challenges
Inclusive, mission-driven culture focused on impact, learning, and growth
Networking Opportunities within the organization
Company
Exiger
Exiger provides technology-enabled risk and compliance services to help heavily regulated firms.
Founded in 2013
501-1000 employees
H1B Sponsorship
Exiger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$182MKey Investors
Monroe CapitalCarrick Capital Partners
2023-12-19Acquired
2022-08-31Debt Financing· $32M
2021-11-09Debt Financing· $70M
Leadership Team
Bob Kolasky
Senior Vice President
Recent News
2025-12-09
Company data provided by crunchbase