ABC Legal Services ยท 9 hours ago
Court Support Specialist
ABC Legal Services is a national leader in service of process with a focus on advancing technology and business processes. The Court Support Specialist plays a diverse role in contacting courts to ensure timely processing of court filings and maintaining communication with court personnel and team members.
LegalRisk Management
Responsibilities
Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders
Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients
Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy
Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers
Relay relevant, updated information from Courts to our process servers and customers as appropriate
Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court
Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed
Perform other job-related duties as assigned
Qualification
Required
High school diploma / GED required
Strong communication skills, both written and verbal
Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails
Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes
Document manipulation experience (PDFs)
Ability to perform repetitive data-entry tasks with accuracy
Ability to read, write and speak English
Quick learner and willing to learn and grow
Preferred
Legal experience preferred
Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position
Benefits
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance
Company
ABC Legal Services
ABC Legal Services is a legal services company that provides managing compliance risk services.
H1B Sponsorship
ABC Legal Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (4)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2025-08-14Acquired
Recent News
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2025-09-16
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2025-08-21
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