VP Logistics · 13 hours ago
Compliance Manager
VP Logistics is on a mission to provide an elite level of service to their customers while streamlining supply chains. The Compliance Manager is responsible for designing and executing the carrier compliance and risk management strategy, overseeing carrier vetting and monitoring programs to ensure safe and compliant partnerships.
LogisticsTransportationWarehousing
Responsibilities
Proven experience leading carrier compliance programs, including vetting individual motor carriers for safety, authority, insurance, and fraud risks
Strong working knowledge of carrier compliance resources, regulatory requirements, and emerging fraud trends within brokerage environment
Experience evaluating, selecting, and managing compliance and carrier monitoring technology partners
Ability to design and implement scalable processes for carrier sales, onboarding, and compliance teams that balance operational efficiency risk controls
Direct experience managing freight claims, including investigation, resolution, and communication with all involved parties
Ability to effectively coordinate and communicate with internal teams, carrier partners, insurance providers, and customers throughout the claims lifecycle
Thorough understanding of industry-standard claims processes, liability frameworks, and best practices
Experience reviewing, negotiating, and approving customer contracts and transportation agreements
Comfort engaging directly with customers to discuss contractual adjustments, risk exposure, and compliance requirements to reach mutually acceptable agreements
Proven ability to collaborate with internal sales and account management teams to assess risk exposure and align contractual terms with business strategy and growth objectives
Experience evaluating, selecting, and managing freight brokerage insurance programs, including cargo, contingent liability, and related coverages
Deep understanding of how insurance coverage functions in practice, with the ability to assess coverage needs based on brokerage size, customer mix, freight profile, and operational risk
Experience securing additional or shipment-specific insurance coverage for individual customers, lanes, or high-value freight
Qualification
Required
Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Risk Management, Finance, or a related field
7+ years of experience in freight brokerage, 3PL, or transportation compliance
5+ years of direct carrier compliance, vetting, and claims management experience
Strong working knowledge of motor carrier regulations, fraud trends, and brokerage liability
Experience managing brokerage insurance programs and customer contracts
Proven ability to partner cross-functionally and make sound risk decisions
Experience with high-value or time-sensitive freight
Exposure to fraud prevention, cargo theft mitigation, and insurance negotiations
Proficient with Microsoft Office Suite, McLeod, Highway, and Carrier 411 is preferred
Exceptional verbal and written communication skills
Strong analytical, critical thinking, and problem-solving abilities with the ability to manage multiple priorities or tasks simultaneously
Outstanding organizational skills with meticulous attention to detail
Curious mindset with a hunger to challenge status quo to optimize business workflows
Strong judgement and risk assessment skills
Proven ability to collaborate effectively with diverse team members
Excellent time management skills, consistently meeting strict deadlines
Flexible and adaptable, with a willingness to adjust tasks and priorities as needed
Thrives in and is motivated by a fast-paced working environment and is passionate for improving technology operations
Able to lift up to 50lbs and perform physical tasks including but not limited to working under desks to install/remove hardware
Prolonged periods of sitting at a desk and working on a computer
Must be able to speak easily and communicate in writing and on a telephone for varying lengths of time and in random order
Occasional availability to travel to industry conferences and events
Occasional availability to travel independently between both office locations. (Waukegan & Chicago)
Smart Phone
Preferred
Proficient with Microsoft Office Suite, McLeod, Highway, and Carrier 411 is preferred
Benefits
Cell Phone Reimbursement ($25 non-taxed per pay period)
401K with Employer Match Program (Up to 4%)
Health, Dental, Vision, & Life Insurance coverage
Flexible Spending Accounts (FSA Med / FSA Dependent Care)
Commuter Benefit – Pre Taxed option to assist w/ commuter/parking expenses
Employee Assistance Program (EAP)
Paid Time Off and Holiday pay