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El Car Wash · 1 day ago

Regional Manager

Chicago, IL

Full-time

Onsite

Mid, Senior Level

El Car Wash is Florida’s #1 express car wash, transforming the car wash experience with state-of-the-art technology and unmatched customer service. The Regional Manager will lead and develop Site Managers and their teams, oversee sales activities, and ensure high standards of cleanliness and service across multiple locations.

Automotive

Responsibilities

Being the face of the organization to internal and external partners

Overseeing local and regional sales, promotions, and campaigns

Planning and directing the hiring and training of new Sales Representatives

Directing and coordinating all sales activities locally and regionally

Tracking and analyzing sales statistics based on key quantitative metrics

Recruiting, hiring, training, developing and motivating top talent in order to maximize gross profit and key performance metrics in assigned area

Delivering top notch results for all locations within assigned area

Being the role model for store managers in all aspects the job and demonstrating a professional, high-performing, ethical image

Making sure all locations are providing top notch customer service and achieving their retention goals

Build high-performing sales teams through the effective recruitment, orientation, training, development, motivation & coaching

Always lead by example

Maintain thorough knowledge of current competitive landscape and be the agent of change

Demonstrate leadership in providing positive and effective resolution customer and team member concerns as first point of escalation for store managers

Build strong relationships and lines of communication with carrier personnel

Accountable to ensure communications from senior management are funnelled down to all staff, fully understood and immediately implemented

Strong leadership and interpersonal skills

Proven ability to sell personally and teach others how to sell

Verbal, written and face to face communication skills

Strong conflict resolution skills

Excellent time management skills

Ability to develop future leaders

Strong organization skills

Supervisory or management experience of sales team is required, multi-unit management experience is preferred

Demonstrated record of achievement is prior sales position is required

Computer literate with knowledge of all Microsoft Office applications

Enthusiasm for retail and recurring memberships is required

A smile and positive attitude!

A welcome collaboration! Teamwork makes the dream work & at El Car Wash we depend heavily on our team to work together. Being a true Team player is a must!

You love retail sales and are inspired to match customers to products and services that wow and excite!

You positively influence your team to deliver great customer and team experience and you lead by example

You have previous retail sales and leadership experience so you already know the important stuff, we can teach you about our products

You are flexible and willing to change and grow

You know how to get results and how to have fun while doing it

Flexible to workday, evening and weekend shifts based on business needs

Traveling within your territory (up to 75% of the time)

Qualification

Sales ManagementTeam BuildingCustomer ServiceMicrosoft OfficeLeadership SkillsConflict ResolutionTime ManagementRetail ExperienceCar Wash ExperienceInterpersonal SkillsCommunication SkillsOrganizational Skills

Required

Supervisory or management experience of sales team is required

Demonstrated record of achievement in prior sales position is required

Computer literate with knowledge of all Microsoft Office applications

Enthusiasm for retail and recurring memberships is required

Strong leadership and interpersonal skills

Proven ability to sell personally and teach others how to sell

Verbal, written and face to face communication skills

Strong conflict resolution skills

Excellent time management skills

Ability to develop future leaders

Strong organization skills

Team Building: Build high-performing sales teams through the effective recruitment, orientation, training, development, motivation & coaching

Personal Leadership: Always lead by example

Product Expertise: Maintain thorough knowledge of current competitive landscape and be the agent of change

Customer Service: Demonstrate leadership in providing positive and effective resolution customer and team member concerns as first point of escalation for store managers

Partner Relationships: Build strong relationships and lines of communication with carrier personnel

Team Communication: Accountable to ensure communications from senior management are funnelled down to all staff, fully understood and immediately implemented

Flexible to workday, evening and weekend shifts based on business needs

Traveling within your territory (up to 75% of the time)