Futran Solutions · 10 hours ago
Network/Operations - Network Technician I
Cincinnati, OH
Full-time
Onsite
Entry Level
$45/hr - $45/hr
1+ years expFutran Solutions is seeking a Data Center / Technical Center Technician (L1) to provide hands-and-feet technical support for data center operations. The role involves assisting remote engineering teams with physical support tasks, ensuring the reliability of IT infrastructure through routine activities such as hardware installation and basic troubleshooting.
AnalyticsAppsCloud ComputingCloud Data ServicesData IntegrationData VisualizationDeveloper APIsRobotics
Responsibilities
Provide hands-and-feet support for data center and technical center environments under the direction of remote engineers or senior technicians
Perform physical installation, removal, replacement, and relocation of IT equipment (servers, network devices, storage, racks)
Assist with planned upgrades, maintenance activities, and hardware refreshes
Conduct basic troubleshooting related to hardware, connectivity, power, and cabling issues
Execute cabling tasks, including patching, labeling, and organizing network and power cables
Perform visual inspections and health checks of equipment, racks, and environment (LED status, fans, power indicators)
Support incident response by following runbooks and instructions provided by L2/L3 teams
Update and document activities in the ticketing system, ensuring accurate and timely status updates
Follow data center policies, safety standards, and change management procedures
Assist with inventory management, asset tagging, and equipment tracking
Escalate issues appropriately when problems exceed L1 scope or defined procedures
Qualification
Required
1 – 3 years of experience with basic understanding of data center environments and IT infrastructure
Familiarity with servers, racks, cabling, and networking components
Ability to follow standard operating procedures (SOPs) and technical instructions accurately
Experience or exposure to ticketing systems (e.g., ServiceNow or similar)
Strong attention to detail and ability to document work clearly
Good communication skills for coordinating with remote support teams
Ability to work in restricted access environments and follow security protocols
Physically able to lift and move equipment (within safety guidelines)
Willingness to work shifts, on-call rotations, or weekends, if required
Preferred
Entry-level IT certifications (CompTIA A+, Network+, or similar)
Previous experience in a data center, NOC, or technical support role
Familiarity with basic networking concepts (ports, patch panels, connectivity)
Understanding incidents and change management processes
Company
Futran Solutions
Futran Solutions is a Digital Technology organization focused on Data Analytics, Cloud, Automation and New Age App Development.
201-500 employees
H1B Sponsorship
Futran Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (10)
2023 (4)
2022 (21)
2021 (10)
2020 (22)
Funding
Current Stage
Growth StageLeadership Team
Anil Vazirani
Chief Executive Officer
Jyoti Vazirani
Chief Executive Officer and Founder
Recent News
2025-08-19
2025-07-07
Company data provided by crunchbase